- Pre-opening Organization of duty and responsibility.
- Pre-opening configuration of MICROS and FMC software.
- Coordination of FOH layout and service system.
- Recruiting, training & developing restaurant staff.
- Coordinating with IT team on any electronic issue.
- Ensure high standard of F&B service.
- Ensure high level hygiene standards HACCP.
- Responsible for health and safety PIC.
- Having in-depth knowledge of menu and dishes availability.
- Configuration of food Menu, wine list and drinks list layout..
- Coordinate with the kitchen staff to ensure efficient food service.
- Assisting guest on wine selection.
- Training of the Staff about wine and spirits.
- Resolve guest complaints and ensure satisfaction.
- Oversee guest bookings & reservations. Open Table software knowledge.
- Organize duty roster for the FOH staff.
- Prepare reports (Cashing Up, End of Day) and share with all Partners and Managers.
- Supervision of Inventory and Stock availability.