Gian Luca Colla

  • Udine ITALY
  • 00393427136445
Gian Luca Colla

Operation Manager

Work History

Work History
Jul 2013 - Present

operation manager


As Operation Manager i followed the start up of 90000sqm Shopping Centre in Friuli Venezia Giulia. Principal tasks of my job are: Ensure the asset value of the centre, by uninterrupted operations, optimal housekeeping, technical and building maintenance. Ensure that all work is carried out according legal requirements. Monitor consumption of energy, water and waste to make the retail destination long-term sustainable. Analyse and propose actions to increase tenant and visitor satisfaction related to Operations. Ensure, analyse and follow up on facility measurements, software and reports, distribute key figures to different stakeholders . Ensure optimised usage and competence of facility software and tools in the retail destination. Procure and manage service providers and contractors for the centre operations. Facilitate technical, safety and insurance related audits. Optimise safety and foresee risks in the retail destination. Work proactively to optimise the operating costs by identifying cost savings. Develop and support guest service and maintenance management. In cooperation with Leasing, provide operational support in negotiations with tenants. In cooperation with Construction and Technical recourses, optimise technical standards and demands. Responsible for meeting business goals in terms of quality, time, costs and overall results of the department and that needed resources are in place. Secure that all work is carried out according to Group Documents and other company concepts and standards. Coach and empower co-workers to take responsibility to develop for performance in the business.

Aug 2008 - Jul 2013

Sales Supply Support Manager


As Sales Supply Support Manager, during the build up of a 45000sqm IKEA STORE  I had the opportunity to know deeply the IKEA SUPPLY CHAIN and his value. Creating a good Network with service office in Milan I had the opportunity to maximize the Logistic KPI. I participate to  store business plan edition, minimising the logistic costs, identify potential savings, maximise the goods flow efficiency, follow up of the logistic KPI and producing financial reports.

Nov 2006 - Aug 2008

Process Engineer

ITALY Media Profili s.r.l

Media profiles is European leader in the production of part for furniture and one of the leading suppliers of IKEA . As Process Engineer I managed transport, budgeting, production planning, cost analysis,  administrative documents, business developing, controlling of technical reports ,follow up and customer service. We increased the efficiency reducing the delivering time, we increased the optimization of the truck  loading  . We eliminated the delay delivery claim, and the cost related.

Apr 2006 - Nov 2006

IT Researcher

SPAIN CIGIP (Universitary Consulting)

University consultant group in technological platform for internet business. I was involved in an International program for develop virtual platform for e-commerce and e-management.


Nov 2008 - Apr 2009

Technology transfer and strategic management of intellectual property

IAL teaches its students the patent drafting and administrative process, methods for analyzing different patent applications, and how to draft sample patent applications.
Feb 2005

Chartered Management engineer, specialization in composite materials

Udine’s University of studies
Gain a solid foundation in management, engineering, science, and mathematics as well as specialized knowledge in 3 theme areas:
  • Information Technologies - understand how technology is used to support effective decision-making
  • Management of Technology - study accounting, finance, economics, organizational behaviour, and problem-solving
  • Operations Research/Supply Chain Management - plan the efficient flow of goods from where they're made to where they're used.



OPENING of the First Shopping Centre in Italy
( 2013) Trieste Italy
90.000 sqm GLA  (170 Stores). Following the Building process till the Handover  . Tendering of the companies for the External Services. Create the Operation Manual and Maintenance Routine complaining The Italian Low .


 SSS-The right Base

(2011 – 2013) Service office Milan Italy

- Find The Right KPI for Logistic Departement

- Analysis of the right hour necessary for the SSS Department

- Right competence profiles of SSS mgr, SSS Specialists and SSS co-workers

SRP - Store Replenishment Planning

(2012) Delft – Holland, Service office Milan Italy

- implementation for all the Italian store of the new purchase order system

 Handling material inventory issue

(2012) IKEA Italia Distribution  Piacenza Italy

- resolution of  bag invoice (IT-problem).Saving of  5 Million of  Euro for IKEA retail

Goods Flow From Scratch

(2010 - 2011) DC Piacenza Italy
- Cost Analysis and Costs impact  ,  Business Plan for open the Italian central warehouse  seven days a week instead of six. 
Opening of the First IKEA Store in the North East Region of Italy
(2009) Trieste Italy
45000 sq. meters GLA , Logistic Analysis for fulfill the store for the opening and manage the entire supply process .


• Team builder• Professionalism and adaptability• Strong analytical skills• Problem solving and learning by doing• Knowledge of the world wide company philosophy•Good level of English and Spanish speaking• Availability to travel• Sporty