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Work experience

May 2009Present


Colleen's Cusine
Server Set up events, including tablescapes Serve food and beverages to customers Team relationships, enthusiasm, and self-motivation
May 2007Oct 2008

Front Desk Manager

Big Sky Resort
Oversaw and scheduled staff of 10 people over 3 shifts; held scheduled staff meetings and helped them work as a team Resolved guest issues and provided help and information to provide the guest with a better stay Planned activities for guests at and around the resort, including outside vendors Designed an activity schedule for guests when requested Worked closely with other departments including bellmen service, concierge, housekeeping and conference services Used Megasys, Microsoft Outlook, Microsoft Excel, Microsoft Word, and Kronos daily Trained staff to use computer systems
May 2005May 2007

Quality Assistant

Rapids Tumble Finish
Used Microsoft Access using the Rapids Tumble Finish computer program Processed parts, entered procedures, and edited work orders Oversaw quality control of parts Worked in shipping department
May 2005Aug 2005

Camp Counselor

Lansing Parks and Recreation
Supervised 20-25 children everyday Invented games to fill the day Organized and arranged activities, including field trips, everyday Taught and instituted a number of ways to learn manners and rules



OBJECTIVE Seeking an event planning position in a conference center or hotel where my leadership abilities, organizational skills, and self-motivation will serve not only customers but the company as well. My current and past work experience has prepared me thoroughly for this opportunity. Currently, I am working for a catering company that is training me in tablescapes and event set-up. As a front desk manager at Big Sky Resort, I worked with all departments of the hotel and provided information and activities for guests to participate in. I also developed schedules of activities for guests to engage in and enjoy. I was able to handle guest and employee issues while still maintaining an efficient work ethic. I worked in Microsoft Outlook, Excel, and Word every day and also worked with Kronos. In August 2011, I will graduate from Davenport University with a Bachelor of Business Administration in Management and an Associates Degree. I learned different management, presentation, and marketing techniques in my different courses at Davenport. I also became more efficient and skilled in the updated version of Microsoft because of my different courses. While attending Lansing Community College, I took wedding planning courses, including floral arrangement and obtaining a wedding planning certificate.


Photography, Travel, Fly Fishing, Knitting, Cooking, Family