Manufacturing-IT Systems Engr
Deluxe
Solutions Analyst responsible for analysis and development of solutions and business process for production-IT. Participated in the entire lifecycle of projects related to initial concept, business requirement development, gap analysis, operation design and testing process. Engaged with system integrators, business and project managers, outsource developers and key stakeholders to understand business needs, brainstorm/visualize new ideas, implement process changes, document procedures and assist with production issues.
·Managed production systems consolidation and migration with end goal of reducing production workflow footprint by 40% and increasing efficiency by identifying synergies within the enterprise and serving as subject matter expert for the business.
·Increased full-color production volume by 40% by analyzing processes and revamping production workflow along with adding automation capability for incoming orders (via web2print).
·Enhanced personal check product offerings and process efficiency by advising system modifications and feature change during platform redesign, migration to all digital process and use web-based output files management.
·Assist with troubleshooting and analysis of issues relating to workflow and processes within Production-IT, device verification tools and fail-safe mechanisms with order flow to reduce customer complaints and increase uptime.
·Developed training modules and standard operating procedures for processes and systems using collaborative technologies in order to effectively transition systems support reducing group’s support responsibilities.
·Facilitated the collaboration between business and development teams with enhancement features, workflow changes and on-going support for enterprise composition/imposition platform
·Streamlined production codebase by establishing a version control infrastructure, documenting various workflow processes and playing an active role in transforming development lifecycle.
·Translated business requirements into technical specifications for an end-to-end solution migration from physical hardware to virtualized platform.
·Researched software solutions for enterprise common imposition by eliciting business needs, capabilities, review vendor quotes and pricing, SWOT analysis, solution matrix and presented findings to senior management.
·Developed a workflow proposal for printing custom checks using digital printing platform including start-up costs, order volume forecasting and revenue projections.