Ghaleb Hamdan

  • Amman Jordan
Ghaleb Hamdan

Customer Service & marketing clerk

Summary

Seeking a challenging position in the field of Leasing, Credit, Customer Service, Sales, Office Management, Operations, using my Education, Previous Experience, Managerial & Language Skills, to achieve the Goals and Objectives of Top Management

Education

Education
Sep 2001 - Feb 2005

Business Administration

Al Albayt University

Faculty of Economics and Administrative Sciences

Work History

Work History
Mar 2012 - Present

Customer Service & Marketing Clerk

Bank Of Jordan

Customer Service, dealing with inquires regarding the services, home customers & effective communication with customers after the sales transactions.

Marketing different finance products provided by the Bank/Department to customers(Consumer Finance, Business Finance).

Study & Analyze Leasing Documents(Financial & Credit Study).

Conduct and finalize leasing/credit contracts Action sales transactions for customers Through Direct Sales & Cross Sales, Inside & Outside Bank.

Strong knowledge in the field, local market & development of channels of communication with suppliers.

Continuous improvement and development on & Prepare full report regarding the work and performance.

Sep 2010 - Mar 2012

Leasing Executive (Credit Officer)

Comprehensive Leasing Co - Jordan

Customer Service, dealing with inquires regarding the services, home customers & effective communication with customers after the sales transactions.

Marketing different finance products provided by the company to customers(Consumer Finance, Business Finance). Study & Analyze Leasing Documents(Financial & Credit Study).

Conduct and finalize leasing/credit contracts.

action sales transactions for customers in the various branches of the company.

Strong knowledge in the field, local market & development of channels of communication with suppliers

Mar 2009 - Jun 2010

Analyst Research

KAB Kuwait Group - Kuwait

Follow up and monitor the movement of global capital markets.

Preparation of reports and publications on international capital markets.

Preparation of daily forecasts of price movements in global capital markets.

Provide advice and guidance to customers of the speculators in the global financial markets

May 2008 - Jan 2009

Leasing Sales Executive

AUTOMAK Automotive Company - Kuwait

Participate with team leader in preparing detailed market analysis.

Develops new prospects and interacts with existing customers.

Maintain positive relations with clients.

Visits prospective customers to stimulate interest in establishing or expanding automotive leasing programs.

Performs other tasks to increase sales, such as evaluating advertising campaigns or revising administrative procedures.

Prepare and submit weekly and monthly sales report to rental sales team leader

Jan 2006 - Feb 2008

Sales Executive (Credit Officer)

WARED Lease & Finance Company - Kuwait

Customer Service, Dealing with inquires regarding the services, Home customers & Effective communication with customers after the sales transactions.

Marketing and selling different finance products provided by the company to customers & different services provided by the sisters company to customers.

Study & Analyze Leasing Documents(Financial & Credit Study).

Conduct and finalize leasing/credit contracts.

collect the installments & action sales transactions for customers in the various branches of the company.

Continuous improvement and development on work and products & Prepare full report regarding the work and performance Arab Bank

May 2005 - Nov 2005

Customers Service Officer

Arab Bank - Jordan

Receipt/Disbursal of cash.

Process transactions as per policy.

Balance cash position at the end of the day.

Customer interaction for all account servicing activities.

Cross selling all Liability products/services offered by the bank.

Certifications

Certifications
Sep 2014 - Nov 2014

Diploma in Bank Credit "Certified Credit Officer"

Institute of Bank Studies, Jordan
Sep 2013 - Sep 2013

Financial Analysis

​Institute of Bank Studies, Jordan
May 2013 - May 2013

Advance Finance Facilities

​Institute of Bank Studies, Jordan
Apr 2013 - Apr 2013

Introduction to Bank Credit

Institute of Bank Studies, Jordan
Jan 2012 - Jan 2012

Advanced Sales Skills

Optimal, Jordan
Apr 2005 - Apr 2005

ICDL (International Computer Driving License)

UNESCO

Courses in Fundamentals of Investment, Islamic Trading Principles, Commercial Conversation & Business Letters, English Language, Computers & Ready Made Packages.

 Qualifications & Skills

  • Native Tongue: Arabic

  • English Lnguage, Good in writing & speaking

  • Computer Skills & Microsoft Office skills

  • Excellent Oral and Written Communication Skills
  • Financial & Credit Study
  • Excellent knowledge & experience of Sales, Sales Process, Sales Cycle & Sales Technique

  • Strong knowledge of Customer Service and Marketing

  • Excellent Experience in Supervise, Mange & Train Office Staff