Brenda Hernandez

  • Mundelein Illinois

Insurance Agent

Summary

Bilingual Insurance Sales Agent willing to go the extra mile to achieve sales targets and agency goals.

Skills

Skills

Casualty Auto Insurance

Complaint handling and resolution

Excellent communication skills

Organized

Self-motivated

Work History

Work History
Nov 2011 - Present

Insurance Agent

Public Insurance Agency

Processed applications, payments, corrections, endorsements, and cancellations. Promoted agency Products to customers in person, on the telephone and in writing. Prepared necessary paperwork to process insurance sales and renewals.  Submitted up to date activity and production logs to agency management for review.  Pursued continuing education and training programs to continue professional development.  Followed up with potential clients regarding online information requests.  Researched coverage and premium options and supplied clients with the best coverage available.  Promoted client retention through high quality service and follow through.

Feb 1995 - Nov 2011

Insurance Agent

Capitol Insurance Agency

Processed applications, payments, corrections, endorsements, and cancellations. Promoted agency Products to customers in person, on the telephone and in writing. Prepared necessary paperwork to process insurance sales and renewals.  Submitted up to date activity and production logs to agency management for review.  Promoted client retention through high quality service and follow through.

Education

Education
2011 - 2011

Certified Nursing Assistant

Solex College

Received certification as a Certified Nursing Assistant