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Work experience

Jun 2009Present

Cooler Technician

Coca-Cola Enterprises
  • Troubleshoot, repair and program electrical components as well as mechanical components on coolers, vending machines and fountain units.
  • Verify cause of failure and repair any components that may have contributed to failure.
  • Keep accurate records of all repairs and parts used.
  • Maintain company vehicle including its parts inventory.
  • Maintain positive customer relationships through communications concerning repairs and future preventative maintenance calls.
Feb 2001Jul 2008

Manager of Technology and Security

HCMC, Inc.
  • Install, troubleshoot and repair access AC/DC control panels down to component level.
  • Oversee day-to-day operations for seven buildings including all networking, security, fire, CCTV and maintenance aspects.
  • Punch down and terminate CAT5 cables.
  • Connect, troubleshoot, repair and terminate phone lines on DMARCs.
  • Perform preventative maintenance and repair on various equipment including mechanical and electronic devices.
  • Set up new offices with phones and computers, configure IP and network address through firewalls and frame relays.
  • Build access control databases.
  • Manage fleet of over 30 vehicles including repairs, preventative maintenance, mileage logs, registration, insurance and insurance claims.
  • Serve on corporate operations HIPAA committee.
  • Troubleshoot network connectivity issues.
  • Image workstations for end users.
  • Participated in installation and implementation of new software for clinical and field staff on hand held devices and desktop workstations.
  • Performed systems backup.
  • Configure printers and fax machines.
  • Provide daily support to users both on and off site for computer, network, and equipment issues.
Jun 2000Feb 2001

Technical Manager

CEC Entertainment, Inc.
  • Maintain and repair electronic, mechanical and pneumatic equipment.
  • Coordinated work with outside vendors.
  • Manage projects to be completed on time and under budget.
  • Maintained POS equipment.
  • Set up and maintained computer equipment for store operations.




Florida Community College of Jacksonville

 Technical Certificate, Air Conditioning, Refrigeration and Heating System Technician



ITT Technical Institute

AS, Electronic Engineering Technology


  • Microsoft Office
  • Windows XP
  • Northern Access Control Win Pak
  • Keyscan
  • VNC
  • PC Anywhere
  • Windows Remote Desktop
  • Facet Win
  • Windows Hyper Terminal
  • Cisco VPN
  • Cisco Call Manager
  • Nortel Voicemail.


  • Cisco Pix Firewall
  • Cisco Routers and Switches
  • Modems
  • C100 Loops
  • T480 Loops
  • Tone Generator
  • Butt Set
  • Nortel PBX
  • Low Voltage Access Control Panels
  • Security Alarm Panels and devices
  • Fire Alarm Panels
  • CCTV
  • Compaq and Dell Servers
  • Desktop PCs
  • PDAs
  • Tablet PCs
  • various faxes and printers


Experienced network administration/support, access control, and telecom professional.

Operating Systems

  • Linux
  • MS-DOS
  • Unix
  • Windows 2000
  • Windows 2003 Server
  • Windows 3.0, Windows 3.1
  • Windows 95, Windows 98
  • Windows ME
  • Windows NT
  • Windows Vista
  • Windows Workstation
  • Windows XP Home
  • Windows XP Professional
  • Windows 7 Professional