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Work experience

Jun 2009Present

Cooler Technician

Coca-Cola Enterprises
  • Troubleshoot, repair and program electrical components as well as mechanical components on coolers, vending machines and fountain units.
  • Verify cause of failure and repair any components that may have contributed to failure.
  • Keep accurate records of all repairs and parts used.
  • Maintain company vehicle including its parts inventory.
  • Maintain positive customer relationships through communications concerning repairs and future preventative maintenance calls.
Feb 2001Jul 2008

Manager of Technology and Security

HCMC, Inc.
  • Install, troubleshoot and repair access AC/DC control panels down to component level.
  • Oversee day-to-day operations for seven buildings including all networking, security, fire, CCTV and maintenance aspects.
  • Punch down and terminate CAT5 cables.
  • Connect, troubleshoot, repair and terminate phone lines on DMARCs.
  • Perform preventative maintenance and repair on various equipment including mechanical and electronic devices.
  • Set up new offices with phones and computers, configure IP and network address through firewalls and frame relays.
  • Build access control databases.
  • Manage fleet of over 30 vehicles including repairs, preventative maintenance, mileage logs, registration, insurance and insurance claims.
  • Serve on corporate operations HIPAA committee.
  • Troubleshoot network connectivity issues.
  • Image workstations for end users.
  • Participated in installation and implementation of new software for clinical and field staff on hand held devices and desktop workstations.
  • Performed systems backup.
  • Configure printers and fax machines.
  • Provide daily support to users both on and off site for computer, network, and equipment issues.
Jun 2000Feb 2001

Technical Manager

CEC Entertainment, Inc.
  • Maintain and repair electronic, mechanical and pneumatic equipment.
  • Coordinated work with outside vendors.
  • Manage projects to be completed on time and under budget.
  • Maintained POS equipment.
  • Set up and maintained computer equipment for store operations.

Education

20082009

Certification

Florida Community College of Jacksonville

 Technical Certificate, Air Conditioning, Refrigeration and Heating System Technician

19982000

AS

ITT Technical Institute

AS, Electronic Engineering Technology

Software

  • Microsoft Office
  • Windows XP
  • Northern Access Control Win Pak
  • Keyscan
  • VNC
  • PC Anywhere
  • Windows Remote Desktop
  • Facet Win
  • Windows Hyper Terminal
  • Cisco VPN
  • Cisco Call Manager
  • Nortel Voicemail.

Hardware

  • Cisco Pix Firewall
  • Cisco Routers and Switches
  • Modems
  • C100 Loops
  • T480 Loops
  • Tone Generator
  • Butt Set
  • Nortel PBX
  • Low Voltage Access Control Panels
  • Security Alarm Panels and devices
  • Fire Alarm Panels
  • CCTV
  • Compaq and Dell Servers
  • Desktop PCs
  • PDAs
  • Tablet PCs
  • various faxes and printers

Summary

Experienced network administration/support, access control, and telecom professional.

Operating Systems

  • Linux
  • MS-DOS
  • Unix
  • Windows 2000
  • Windows 2003 Server
  • Windows 3.0, Windows 3.1
  • Windows 95, Windows 98
  • Windows ME
  • Windows NT
  • Windows Vista
  • Windows Workstation
  • Windows XP Home
  • Windows XP Professional
  • Windows 7 Professional