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Shreeharsha Ramakrishna

Technical Manager / Consultant

Summary

I am an experienced and motivated Network Manager accomplished in delivering secure resilient systems on time and budget to meet business needs. I´m an adaptable and efficient team player with excellent communication skills at all levels. I´m looking for a role where I can develop my skills further, researching new technologies and reveling in new challenges.

IT Strategic Planning  / Infrastructure Designing(Network)  / Risk Management / IT RIM                       Service Transition /  Stakeholder Coordination /Business Solutions /Budgeting                                     Project Management /  people Management /   Contract Negotiations  /  Vendor Relations/Change Management  /   Problem Management /   Incident Management

Work experience

Oct 2013Present

Technical Manager

NS KPN Customer, NL
Netherlands Technical Manager Project: Dutch railways(Introduction of Client: NS is the Dutch railway company providing services for over a million passengers a day With approximately 5000 trains running across the country. NS is one of the platinum customers for KPN. KPN is providing ICT service and managing applications, databases, network and servers for NS. Engagement Overview: it is an Infrastructure improvement program-Green field. The objective is to consolidate all the applications, databases, networks and servers running and spread across multiple DC's to KPN UH2 Platform running in Amsterdam and Apeldoorn DC's Environment: Cisco platform(Switches, ESX, VM(Windows, Linux) servers), SQL
Oct 2007Present

KPN

KPN
Introduction of Client: KPN IT Solutions(KPN ITS) is the largest ICT service-provider in the Benelux and a leading ICT-service provider in the world. As expert in workspace management services, connectivity, datacentre services and consultancy, KPN ITS enables employees of large organizations to move forward by providing them with secure access to information, 24/7, from any location. KPN ITS achieves this through a complete portfolio of integrated ICT services for the large enterprise market and works according to a Global Service Delivery Model, guaranteeing its clients worldwide a consistent level of service. Since, KPN ITS has been part of KPN, the main provider of telecommunication services in the Netherlands.
Mar 2010Sep 2013

Manager

Mindtree LTD
Oracle(Database), Security(Fortigate), Backup(Commvault), Storage(SAN), HP Service,: Migration Project(Green field) to build new environment with servers(VM), database, backup, connectivity for customer platform to migrate all applications, Bengaluru Track Manager-IT Infrastructure Management
Nov 2005Feb 2010

Manager

HP Service
Environment: Windows-7 with and SAP Project Management: Service Delivery project for Transition and Remote IT Infrastructure Support Service delivery from off-shore, including Monitoring Alert/Event, Incident & Problem Management, Bengaluru Lead Network Services & Management Handling Business Operations around Network Infrastructure Vendor Management/Stakeholder Management Information Risk Management-Manage and Maintain Migration & Deployment Facilitate Contract Compliance and Business Continuity Planning for the Engagement Implementation of SIP Service improvement programs. Implementing routing, switching & firewall depends on the client requirement on the shared & dedicated data center networks. Setting up LAN and WAN network for new clients. Design & deploy the network architecture for the new projects. Conducting Network resiliency tests. Also part of the SME team for the Routing & Cisco Firewall Products. Configuring load balancer methods in Cisco ACE & F5 for the servers & applications. Conducting audits of the network configuration. Up-gradation of IOS software in firewalls, routers & switches. Conducting quarterly network resiliency test for the firewalls. Mentoring the junior engineers in terms of technical & project level knowledge. Change management, Incident Management etc.
Oct 2004Oct 2005

ANS Technologies, Bengaluru, Network & System Admin

ANS Technologies, Bengaluru, Network & System Admin
Sep 2003Sep 2004

System Analyst

Deccan Group, Bengaluru
System Analyst Accomplishments

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Education

2000

ISG

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