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Work experience

Mar 2007Oct 2009

Program Analyst

Chugach Alaska Corporation

Responsible for managing background investigation paperwork for the US Patent and Trademark Office (USPTO) using the e-QIP portal. Work closely with the Office of Human Resources to update background investigations with all current and future federal employees to be compliant with the Homeland Security Presidential Directive 12 (HSPD-12). Work with a team of government contractors to review, proofread, and advise corrections for background investigation paperwork prior to submitting it to the Office of Personnel Management. Manage a workload of 80-100 background investigations per month. Maintain the database, ESEC, by inputting data and tracking current employee’s and contractor’s background investigations. Provide training to new interns and new hires for the Security Services Center. Provide input on New Employee Orientation presentations conducted by the Security Specialist. Analyze different ways to make processes more efficient. Provide input on the work flow and efficiency for our current projects. Provide customer service to the Security Services Center by providing temporary badges, answering telephone call and email inquiries, and assist visitors, public searchers, and newly hired employees and contractors.

Oct 2007Apr 2009


Apple Retail

Provided in-store consultation with current and first-time Apple customers with computers, media players, mobile telecommunication devices, software, and third-party products.

Sep 2006Mar 2007

Management Analyst

North American Management

•Responsible for managing client assignments, work processes and procedures. •Performed organizational and manpower utilization studies to identify and develop improvements and improves efficiency. •Analyzed and review documentation procedures and controls each Housing Authority. •Assisted in forecasting and developing budget estimates for assigned program areas; reviewed, evaluated, and reported financial and budget data; analyze trends and recommends adjustments. •Provided technical assistance to senior management and corporate clients. •Conducted analysis for seven Low-Income Public Housing programs for Charleston County Redevelopment and Housing Authority (CCRH), Asbury Park Housing Authority (APHA), Penns Grove Housing Authority (PGHA), Housing Authority of the City of Kennett (HACK), Housing Authority of the City of Joplin (HACJ), Brookline Housing Authority (BHA), and Keyser Housing Authority (KHA) and recommended strategies for troubled agency recovery in a 6-month time frame. •Responsible for arranging travel arrangements to meet within the project budget.


Jun 2009Present


University of Phoenix
Aug 1997Aug 2002


Virginia Commonwealth University


My main interest lies on a professional position in the field of project management and information systems.  I would display my full ability to contribute to your esteemed organization with my academic background of a B.S. in Business Administration and Management from Virginia Commonwealth University and a temperament that helps me adapt easily to people and circumstances, I believe I can do the best job.  I am currently a candidate for a Master's of Information Systems at the University of Phoenix.  Should you need to contact me, I would appreciate if you contact me at (804) 657-7533 or email me at [email protected].