Download PDF

Summary

Accomplished Account  Manager  offering several years of experience in  driving revenue through building and maintaining client relationships. Leverages exemplary communication and in person meetings  with an extensive focus on critical business needs that produce strong results.

Work experience

2016Present

Territory Sales Executive

Tier3 Technologies

Developed  Management strategies for existing accounts. 

Developed  Marketing  and sales strategies for commercial business.

Worked to develop partnerships with service providers.

Obtained Riverbed Technology Sales Certification 

Dec 2011Apr 2016

Account Manager

Windstream
  • Managed account base with annual spend of 3.5 million in revenue.
  • Served as client representative to other departments, collaborating with technical support, product development and marketing.
  • Prepared sales and renewal proposals/agreements
  • Generated sales through consistent activity within customer base.

Awarded 100 Club,  April, May, December 2013 February, March, May, June, July, and August of 2015.  $1 Million club 1.7 Million in revenue renewed first quarter 2014

Aug 2006Dec 2011

Account Development Manager

PAETEC
  •  Met monthly sales & retention goals as set by company through organized activity with customers
  • Primary point of contact for troubleshooting technical and billing issues as well as add on service inquiries.
  • Negotiated sales and renewal contracts.
  • Analyzed existing voice and data infrastructure of existing and prospective clients, for efficiency and productivity & assisted clients with information technology planning.

 Awarded Bronze Medal for "Unmatched Service" May 2010    August,  September, October 2006  Regional top in Sales August 2006

Jun 2003Aug 2006

Account Manager

US LEC
  • Primary point of contact for troubleshooting technical and billing issues as well as add on service inquiries.
  •  Negotiated sales and renewal contracts.
  • Generated sales through consistent activity within customer base

Awarded Regional Account Manager August, October 2005 April May, June 2006

Jul 2000Dec 2002

Account Relations Manager

Worldcom 
  • Managed a base of 20 customers, who average $15k a month each in revenue.
  • Primary point of contact for troubleshooting technical, billing issues  and new services
  • Negotiated Renewal Contracts..

Education

20012002

General Studies

Spalding University
19891991

Sales and Marketing Certification

Hamilton Business College