Work History

Work History
Jan 2014 - 2014

Consultant, Program Integration

DESTINATION RESORTS & HOTELS

Role focusing on Organizational Project Management as a strategic competency, to ensure the successful launch of a US$ 2½; billion Integrated Resort Destination in South Malaysia. This company is owned by Khazanah Nasional Berhad, the Government of Malaysia's strategic investment fund. As trustees to the nation's commercial assets, its role is to promote economic growth and make strategic investments on behalf of the Government. Khazanah is also tasked to nurture the development of selected strategic industries in Malaysia, such as tourism & leisure, with the aim of pursuing the nation's long-term economic interests. Main area of responsibility is the effective and efficient integration of all individual project processes within the program, leading to the successful launch of Desaru Coast and realization of Program benefits. Developing and implementing a strategy execution framework utilizing project, program and portfolio management, as well as organizational enabling practices to consistently and predictably deliver organizational strategy producing better performance, better results, and a sustainable competitive advantage. Defining the Program, building Program Management capabilities and Initiating & Planning the Projects to meet the ambitious launch target. The Desaru Coast Development encompasses a total of over 40 projects, including Westin Resort & Convention Center, Aman Country Club & Villas, The Datai Resort, The Plantation Hotel, Riverwalk Retail Mall, Vijay Sing and Ernie Els Golf Courses & Club, Ocean Splash Water Park and Ocean Quest Marine Park, associates township, timeshare resort, apartments, residential complex, yacht marina, ferry terminal, back of house, infrastructure and shared services.

Education

Education
Sep 2013 - Present

Doctorate of Business Administration (doctoral candidate)

University of Saint Joseph - Faculty of Administration and Leadership

Dissertation “Quantifying new hotel opening project failure in China, measuring project performance of hotel management companies against project constraints”.

2010 - 2012

Master of Business Administration (magna cum laude, double major)

University of Saint Joseph - School of Management, Leadership & Government

Majors in Strategic Management & Marketing and Financial & Business Analysis. Dissertation "Project management of hotel opening processes in Greater China".

Publications

Certifications

2014 - Present

Project Management of Hotel Opening Processes

CreateSpace
The Chinese hotel industry has started the steepest new hotel development curve the world has ever experienced. By 2039 China is expected to reach 9.1 million hotel rooms, four times its current number. Development on this scale generates specific dynamics and challenges. It will require proven project management approaches that are widely used in other industries to meet these challenges head on and improve the efficiency and effectiveness of opening new hotels on large scale.   This book briefly considers published plans for future hotel openings in Greater China to explain the scale of the problem. It analyzes why traditional approaches to opening new hotels do not work efficiently and cannot be scaled, and why project management methodologies are the best way forward.   The major part of this book examines modern project management concepts to determine the feasibility of reorganizing a hotel management company and developing a new hotel opening how-to guide so that it can use project management to effectively and efficiently open new hotels on large scale.   This book is a working document for senior hotel executives involved in new hotel opening projects (who may be new to a high growth region, new to a hotel opening project related position, and new to project management).   Now available on Amazon!