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Work experience

Team Leader

Team Leader Started on the counter and worked my way up to Team Leader. Responsible for day to day running the branch and coaching the staff to hit branch sales targets.

Management Trainee

Management Trainee Management Trainee-learning all aspects of running a successful business from Sales through to P&L analysis and B2B marketing.

Customer Service Representative

Customer Service Representative Selling Mortgages and associated insurance products. High volume inbound telesales role with targets for lending/cross sales/customer service and regulatory compliance.

Recruitment Consultant

Reed Employment SUPPLY DESK
Recruitment Consultant Recruitment of teachers both temporary and permanent, for the Southampton and greater Hampshire area. Managing over 200 schools in the area and growing the business through building strong relationships.

Recruitment Consultant

Reed Employment
Recruitment Consultant(Temp Contracts) Responsible for the efficient running of the temp's desk as the preferred supplier for financial companies in the Southampton area. Sourcing candidates for both temp and temp to fixed term contracts for a variety of different roles from data entry to project managers. Account Management, exceeding client expectations, having billed the highest amount ever for one the leading clients in Southampton due to effective temp management and keen attention to detail on the margins charged.

Account Manager

Projector Service
UK-Account Manager Responsible for promoting the companies range of Projector hardware and after sales support packages across the South of England. Unfortunately the company had to restructure in the recession.

Account Manager

Microlink PC
Account Manager(BT, Barclays, Ford, Eversheds, Simply Unite) Account Manager BT-designing and implementing a service that enables BT Employees and BT wholesale to order items from a catalogue of products, providing pre sales and after sales support for these items. Coordinating marketing efforts and ensuring the service exceeds customer standards. Managing multiple layers of various projects in cooperation with BT to promote their Accessibility Services. In my spare time I have gained a Prince 2 Foundation qualification to assist with my project management skills and presently studying for the Prince 2 Practitioner exam. Grew the business and took on Barclays as a client. Worked internally on various projects as manager and team member to ensure that we operated a lean process. Oversaw all aspects of daily order processing to ensure that I was the first point of contact and could spot issues before they caused a problem to the customer. Worked with Barclays on software projects that meant coordinating with their I.T teams based in India and testing teams in various sites in the UK. Ensuring that multiple projects ran concurrently with stakeholders informed of progress according to strict SLA guidelines. Providing M. I to the clients at regular and spontaneous intervals to support them with various presentations and events.

Account Manager

Double H Nurseries Ltd
Account Manager(Tesco) Working with the existing account manager within the FMCG sector to grow the business and market share of the Tesco account. Focusing on a lean process to minimize waste in store and the nursery and maximize sales revenue from existing lines and working on NPD for upcoming campaigns.



University of Portsmouth


Business To Business
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