Account Manager(BT, Barclays, Ford, Eversheds, Simply Unite) Account Manager BT-designing and implementing a service that enables BT Employees and BT wholesale to order items from a catalogue of products, providing pre sales and after sales support for these items. Coordinating marketing efforts and ensuring the service exceeds customer standards. Managing multiple layers of various projects in cooperation with BT to promote their Accessibility Services. In my spare time I have gained a Prince 2 Foundation qualification to assist with my project management skills and presently studying for the Prince 2 Practitioner exam. Grew the business and took on Barclays as a client. Worked internally on various projects as manager and team member to ensure that we operated a lean process. Oversaw all aspects of daily order processing to ensure that I was the first point of contact and could spot issues before they caused a problem to the customer. Worked with Barclays on software projects that meant coordinating with their I.T teams based in India and testing teams in various sites in the UK. Ensuring that multiple projects ran concurrently with stakeholders informed of progress according to strict SLA guidelines. Providing M. I to the clients at regular and spontaneous intervals to support them with various presentations and events.