• Toronto ON

Georgy Jacob



Seeking Research Analyst position - Altum Department of the Toronto Western site.


  • Experience in collecting, analyzing and reporting of health data from electronic and hybrid patient records.
  • Certified Health Information Professional, (CHIM)
  • Graduate of Health Information Management Program, George Brown College
  • REB Certified
  • Knowledge of Canadian healthcare privacy legislation PHIPA, PIPEDA, FIPPA, HIPPA
  • Experience with Electronic Health Records Software programs, including: Med2020, 3M and Axium EMR Software
  • Proficient in Microsoft Office applications including Access and PowerPoint
  • Experienced in the use of ICD 10 – CA, CCI, 3M Encoder & Report Writer, Med 2020,Crystal Report Writer and SPSS


  • Fluent with Medical Terminology
  • Excellent Dicta typing/Transcription skills
  • Customer service experience
  • Excellent typing skills (50 wpm)
  • Organized, detail oriented, and meticulous
  • Knowledge of research processes, procedures and standards
  • Excellent analytical thinking, critical thinking, and problem solving skills
  • Proficient and fluent in various languages which includes: English, Hindi, Malayalam, Tamil, Kannada
  • Demonstrated ability to work as a team player



Health Information Management Diploma

George Brown College

Bachelor of Dental Surgery (BDS)

Rajiv Gandhi University of Health Sciences

Work experience

Work experience

Sales Executive

Mar 2014 - Present
Knew Sales Group, Toronto, ON

RBC Shoppers Optimum MasterCard Program

  • Face to face direct marketing of the product to end user
  • Listening to customer requirements and presenting appropriately to make a sale
  • Challenging any objections with a view to getting the customer to buy
  • Advising on forthcoming product developments and discussing special promotions
  • Recording sales and order information and sending copies to the sales office and entering figures into a computer system
  • Reviewing team sales performance, aiming to meet or exceed targets

Customer Service Associate

Sep 2013 - Oct 2014
George Brown College Bookstore, Toronto, ON
  • Computed sale prices, total purchases received and processed debit/credit transactions
  • Monitored and recognized security risks and thefts, and or prevented or handled these situations
  • Provided customer service to answer questions regarding merchandise
  • Placed special orders and or conferred other stores to find desired items

Peer Assisted Learning (PAL) Centre

Sep 2013 - Apr 2014
George Brown College, Toronto, ON
  • Provided support to students to encourage academic performance
  • Student coaching to cope with exam stress
  • Conducted mock examinations
  • Delivered Academic workshops and seminars
  • Compiled handouts to help students learn ways; to deal with stress and good study strategies

Research Experience


Student Researcher - Placement

2014 - 2015
Wave Clinic, George Brown College, Toronto
  • Filing, organizing and assembling paper health records
  • Receiving telephone calls to schedule appointments for clients
  • Primary Investigator to determine deficiencies in Axium EMR software(Quality Assurance)
  • Created a user manual for Axium Software for the purpose students reference
  • Created Pre/Post Interview Surveys to be used to collect data for Inter-Professional Collaboration Project conducted at the Wave Clinic
  • Assisted in the REB Application Process for the Inter-Professional Collaboration Project and Mindfulness Meditation Project
  • Quantitative and Qualitative Data analysis including hypothesis testing and application using SPSS for the projects
  • Generated custom reports and graphs using SPSS and Excel

Clinical Research Assistant

2011 - 2013
College of Dental Sciences, India
  • Participated in Clinical trials conducted on Oral Sub-mucous Fibrosis patients
  • Interviewed patients for data collection, data entry and statistical reporting
  • Performed analysis on study data bases and created reports using excel and SPSS
  • Obtained and documented patient informed consent
  • Assisted various administrative tasks associated with the day-to-day operations of the research
  • Prepared Grant writing and academic manuscript
  • Overseen successful completion and confidentiality of the study