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Objective

Seeking Research Analyst position - Altum Department of the Toronto Western site.

Qualifications

  • Experience in collecting, analyzing and reporting of health data from electronic and hybrid patient records.
  • Certified Health Information Professional, (CHIM)
  • Graduate of Health Information Management Program, George Brown College
  • REB Certified
  • Knowledge of Canadian healthcare privacy legislation PHIPA, PIPEDA, FIPPA, HIPPA
  • Experience with Electronic Health Records Software programs, including: Med2020, 3M and Axium EMR Software
  • Proficient in Microsoft Office applications including Access and PowerPoint
  • Experienced in the use of ICD 10 – CA, CCI, 3M Encoder & Report Writer, Med 2020,Crystal Report Writer and SPSS

Skills

  • Fluent with Medical Terminology
  • Excellent Dicta typing/Transcription skills
  • Customer service experience
  • Excellent typing skills (50 wpm)
  • Organized, detail oriented, and meticulous
  • Knowledge of research processes, procedures and standards
  • Excellent analytical thinking, critical thinking, and problem solving skills
  • Proficient and fluent in various languages which includes: English, Hindi, Malayalam, Tamil, Kannada
  • Demonstrated ability to work as a team player

Education

2015

Health Information Management Diploma

George Brown College
2011

Bachelor of Dental Surgery (BDS)

Rajiv Gandhi University of Health Sciences

Work experience

Mar 2014Present

Sales Executive

Knew Sales Group, Toronto, ON

RBC Shoppers Optimum MasterCard Program

  • Face to face direct marketing of the product to end user
  • Listening to customer requirements and presenting appropriately to make a sale
  • Challenging any objections with a view to getting the customer to buy
  • Advising on forthcoming product developments and discussing special promotions
  • Recording sales and order information and sending copies to the sales office and entering figures into a computer system
  • Reviewing team sales performance, aiming to meet or exceed targets
Sep 2013Oct 2014

Customer Service Associate

George Brown College Bookstore, Toronto, ON
  • Computed sale prices, total purchases received and processed debit/credit transactions
  • Monitored and recognized security risks and thefts, and or prevented or handled these situations
  • Provided customer service to answer questions regarding merchandise
  • Placed special orders and or conferred other stores to find desired items
Sep 2013Apr 2014

Peer Assisted Learning (PAL) Centre

George Brown College, Toronto, ON
  • Provided support to students to encourage academic performance
  • Student coaching to cope with exam stress
  • Conducted mock examinations
  • Delivered Academic workshops and seminars
  • Compiled handouts to help students learn ways; to deal with stress and good study strategies

Research Experience

20142015

Student Researcher - Placement

Wave Clinic, George Brown College, Toronto
  • Filing, organizing and assembling paper health records
  • Receiving telephone calls to schedule appointments for clients
  • Primary Investigator to determine deficiencies in Axium EMR software(Quality Assurance)
  • Created a user manual for Axium Software for the purpose students reference
  • Created Pre/Post Interview Surveys to be used to collect data for Inter-Professional Collaboration Project conducted at the Wave Clinic
  • Assisted in the REB Application Process for the Inter-Professional Collaboration Project and Mindfulness Meditation Project
  • Quantitative and Qualitative Data analysis including hypothesis testing and application using SPSS for the projects
  • Generated custom reports and graphs using SPSS and Excel
20112013

Clinical Research Assistant

College of Dental Sciences, India
  • Participated in Clinical trials conducted on Oral Sub-mucous Fibrosis patients
  • Interviewed patients for data collection, data entry and statistical reporting
  • Performed analysis on study data bases and created reports using excel and SPSS
  • Obtained and documented patient informed consent
  • Assisted various administrative tasks associated with the day-to-day operations of the research
  • Prepared Grant writing and academic manuscript
  • Overseen successful completion and confidentiality of the study