Current Career - Sales Advisor
H&M Shopping store, 68-70 Market Street, Manchester, M1 1PN. 0344 736 9000
As a sales advisor, working at the heart of a fast paced fashion retail industry I have had the opportunity to constantly observe myself. I was able to highlight my personal weaknesses and use my natural strengths as a pivot to improve them.
One major skill I have gained in this industry was the ability to listen to customers and then suggest ideas and products based on what they have told me.
On a daily basis i will:
- Process a delivery making sure it gets done in the time frame its given
- Clear the delivery onto the shop floor
- Working on the tills giving a good customer experience
- Working in the fitting rooms being aware for security purposes
- Greeting and helping customers find what they are looking for on the shop floor.
- Tidying making sure everything looks appealing for the customers (Standards and Garment Care)
The most enjoyable part is the work load. There is always something to keep you busy and i enjoy being giving tasks.
I also enjoy communicating with customers, helping them getting there opinions and ensuring they've received the best service in the store.