George Wong worked as a senior transcriptionist. A part of the job involved transcribing audio interviews,business meetings,financial reports,sermons,market research discussion and online conference calls such as from Skype.
George Wong innovated the 2T model of transcription. Under this process, the draft transcripts were to be reviewed by 2 other employees who will proofread the work and eliminate spelling errors, unnecessary punctuation marks, correct spacing and put proper paragraphs in place.
Earlier the draft work was reviewed by the person who typed the spoken speech. By adopting the 2T model, the accuracy of the scripts was improved to 99.50 percent. George Wong also worked out a formula for allotting the work to transcribers in such a way that the companys overall productivity did not get affected. The formulation is currently under use by alltranscript in day to day office activities.