George Makropoulos

  • Greece, GR
George Makropoulos

Work History

Work History

Head of School-Senior Consultant

School of Coffee
Head of School-Senior Consultant at The Blue Cup" Coffee roasters & Cocktail bar"- September 2013-(2 years 3 months) Teaching Coffee History, Espresso Theory, Sensory evaluation, Technical skills, Milk Chemistry, Milk Texturing, Machine Maintenance. Non espresso brewing skills and techniques. Understanding coffee equipment and factors influencing flavour and extraction. Good work flow, hygiene in the work place, waste management, customer service, how to handle common complaints in a cafe and Latte Art. Consultant in areas of cafe design, work flow management. Coffee menu creation and sensory development. Creating consistency and maintaining quality within the workplace. On-site support for new customers. Setting a
May 2013 - Present

Banquet Bartender

Barsho-Bar Services
Banquet Bartender at (2 years 7 months) Responsible for consulting with the event coordinator about the beverage choices at the bar. Making recommendations based on the type of food being served or works within the budget of the event to provide appropriately priced selections. Recommending a combination of cash, host bar or a ticket system in which guests are issued a certain number of drink coupons. Responsible for setting up the beverage service area, which may include positioning a portable bar. Making sure the bar is stocked with appropriate glassware, cocktail stirring rods, napkins and drink garnishes such as cherries, olives, lemon and lime wedges. Also stocking the bar with soft drinks, liquor, wine, beer and other beverages. Responsible for filling drink orders Page1 for guests, answering questions about drink ingredients, making suggestions for different types of beverages and ensuring that alcoholic beverages are not dispensed to people under the age of 18. Monitoring the alcohol intake of guests in accordance with the banquet hall or catering company's service and insurancepolicies. If the event is a cash bar responsible for taking payment for drinks.
Apr 2015 - Oct 2015

Bar Manager

Eagles Palace Resort Hotel & Spa Excelsior Hotel
Bar Manager at (7 months) Inspiring bar staff to deliver prompt, friendly and efficient service at all times. Providing day-to-day support to the Retail Area Managers. Daily Stock Control and full weekly audit. HR responsibilities including recruitment, training and development of staff. Organising the daily rota and duties. Responsible for management of brand standards, stock rotation & cashing up. Analysing data and drawing conclusions for the business. Daily and weekly reconciliation of sales/end of week/payroll. In-depth understand of measurements and weights of drink levels. Managing a team of 10 permanent and also casual bar staff & supervisors. Working with the Hospitality Manager in coordinating & planning for big events. Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers.
Dec 2013 - Oct 2015

Bar Manager

Excelsior Hotel
Bar Manager at The (1 year 11 months) Responsible for the smooth running of the Bar & its business performance. Maintaining high standards of spirits & wines, food, service, health and safety and helping to deliver best service to customers at all times. Setting and maintaining standards of quality coffee within the workplace. On site training for new staff. Quality control. Coffee and also Cocktail Menu creation. Delivering consistent product.
2013 - 2015

Executive Diploma, International

London Centre of Management
Executive Diploma, International Hotel and Tourism Management
2013 - 2014

Marketing Representative

National and Kapodistrian University of Athens
Specialization Certificate, Tourism Management and Marketing, Certificate of Postgraduate Training, Restauration, Bar Services, Wine Connoisseur, 2013
2011 - 2013

Bar Manager

Omilos Cafe-Bar-Restaurant
Bar Manager at (2 years)
2002 - 2012

Head Bartender

Omilos Cafe-Bar-Restaurant
Head Bartender at (10 years)
2008 - 2011

Barista Trainer

Delmocca Specialty Coffee Omilos Cafe-Bar-Restaurant
Barista Trainer at (3 years)
2008 - 2010

Consultant

Coffee Omilos Cafe-Bar-Restaurant
Consultant at The (2 years) Skills & Expertise
2000 - 2003

1st General Lyceum of Kastoria

1st General Lyceum of Kastoria
Certificate of Graduation, Grade: 18 Aristoteleion Panepistimion Thessalonikis Physics Department Languages English Greek

Education

Education
2007

Diploma