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Summary

I have developed a wide range of handling customers, especially irate customers since I have been an INBOUND and OUTBOUND Call Center Agent.

I started as Personal/ Virtual Assistant to different ventures. Eventually, given a chance for the position of Project Manager for the team of 6 members. Project management is where my passion is handling projects is very challenging, but at the same time fulfilling. I only have one thing in mind that is to provide my employer and our client a satisfying result which they expect. For me, my employer's business success is my success.

I help company develop and provide outstanding and quality Virtual Assistant Services. This includes agreeing project objectives, representing the client's or organisation's interests, providing advice on the management of projects, organizing the various professional people working on a project, carrying out risk assessment, making sure that all the aims of the project are met, making sure the quality standards are met, using IT systems to keep track of people and progress recruiting specialists and sub-contractors, monitoring sub-contractors to ensure guidelines are maintained

Work History

Dec 2014Mar 2016

Executive Assistant and Administrator

Aspire Fitness
I am responsible in organizing our clients' data informations, follow up customers, navigate CRM such as Zen Planner, Infusionsoft and Automation, email handling, manage social media sites like Facebook page and groups.
Sep 2015Mar 2016

Admin Virtual Assistant

SADIE
Reconcile spreadsheets according to client’s provided information. Responsible for providing, developing and maintaining efficient and confidential support. Ensure assigned tasks are completed within a specified time frame and with a minimum number of errors or omissions. Preparation of timely and accurate presentations and reports using Google Docs applications including spreadsheet, google sites, and more.
Feb 2015Mar 2016

Virtual Assistant

MyPaperCups
I assist and manage short projects like email campaign, lead generation, web research and social media management.
Oct 2015Mar 2016

Project Manager

My Own VA
My tasks includes developing and providing outstanding quality of Virtual Assistant Services. Also I am responsible for agreeing project objectives, representing the client's or organisation's interests, providing advice on the management of projects, organizing various professional people working on a project, carrying out risk assessment, making sure that all the aims of the project are met, making sure the quality standards are met, using IT systems to keep track of people and progress recruiting specialists and sub-contractors, monitoring sub-contractors to ensure guidelines are maintained.
Dec 2014Mar 2016

Admin Virtual Assistant

Creativeblox Design Studio
Responsible for providing, developing and maintaining efficient and confidential support. Ensure assigned tasks are completed within a specified time frame and with a minimum number of errors or omissions. Preparation of timely and accurate presentations and reports using Google Docs applications including spreadsheet, google sites, and more..
Dec 2014Mar 2016

Admin Virtual Assistant

PixelPartners
Responsible for providing, developing and maintaining efficient and confidential support. Ensure assigned tasks are completed within the specified time frame and with a minimum number of errors or omissions. Preparation of timely and accurate presentations and reports using Google Docs applications including spreadsheet, google sites, and more..
Dec 2014Mar 2016

General Virtual Assistant

My Own Virtual Assistant Services
An independent contractor that provides administrative services to clients while operating outside of the client's office. A virtual assistant typically operates offshore, but is able to access the necessary planning documents, such as shared calendars, remotely. My responsibility includes general administrative tasks, such as email filtering, research, data entry, blog management, calendar management, social media management, creating reports and more admin tasks.
Jan 2014Dec 2015

Personal Assistant and Administrator

Fit Firefighter
I was responsible for organizing our clients' data informations, follow up customers, email handling, manage social media sites like Facebook page and groups.

Education

Bachelor of Science in Elementary Educatio

St. Thomas More School of Law and Business

General Education