- Region XI - Davao, Philippines, PH
I have developed a wide range of handling customers, especially irate customers since I have been an INBOUND and OUTBOUND Call Center Agent.
I started as Personal/ Virtual Assistant to different ventures. Eventually, given a chance for the position of Project Manager for the team of 6 members. Project management is where my passion is handling projects is very challenging, but at the same time fulfilling. I only have one thing in mind that is to provide my employer and our client a satisfying result which they expect. For me, my employer's business success is my success.
I help company develop and provide outstanding and quality Virtual Assistant Services. This includes agreeing project objectives, representing the client's or organisation's interests, providing advice on the management of projects, organizing the various professional people working on a project, carrying out risk assessment, making sure that all the aims of the project are met, making sure the quality standards are met, using IT systems to keep track of people and progress recruiting specialists and sub-contractors, monitoring sub-contractors to ensure guidelines are maintained