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Genesis Nuñez

Student at California State University San Marcos

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I recently completed my Bachelor of Science in Business Administration- Global Business Management concentration and Bachelor of Arts in Political Science at California State University San Marcos in May 2016.  Within these programs, I was able to focus my studies on the various dynamics of international politics, economics, social development, and business management of many countries from all over the world.

As a hardworking individual with excellent interpersonal skills and a demonstrated commitment to helping others, I would like to apply my skills and experience to work at your company. I have gained professional experience in business management, cross-cultural teamwork, and creative problem solving though diverse work experiences including leading a tax preparation team, handling customer service, and working with a startup marketing agency, Universal Perception. I believe my skills and experience in business administration will meet and exceed the requirements of the position.

Customer service is a field particularly suited to my strengths as I enjoy helping people. Moreover, I’m quick on my feet and I’m able to deal effectively with difficult people. I consider myself a team player who is enthusiastic about helping out in any way I can. In addition, I am organized, detail­ oriented and well equipped to handle the demands of multiple projects. In the past, I have proven to be a valued employee. I am confident that I will be an asset to you as well. I am available as early as October 2016.

Education

Work History

Feb 2014Present

Hostess

Vigilucci's Seafood & Steakhouse
  • Coordinated with other staff to ensure the availability of prompt and courteous  service for the guests
  • Assisted the customers by working out their queries and grievances
  • Extensive knowledge of the fine dining industry  

Aug 2009Jun 2014

Quality Service Representative

California State University San Marcos
  • Solved problems and able to make specific changes as necessary
  • Responded for the most commonly asked questions and specific guidelines for dealing with requests and/or complaints
  • Proficient use of company’s computer software system
Aug 2013Jan 2014

Financial Advisor Assistant

Advent Finacial Services
  • Phone reception along in maintaining schedules and appointments
  • Prepared reports and process client paperwork for investments and/or insurances
  • Customer Relations Management data maintenance and document scanning
  • Various other office administrative duties
Mar 2010Jun 2013

Babysitter/Nanny 

University Sitters
  • Adapted to different household environments
  • Multitasking: Managed with more than one child at a time
  • Energetic, very sensitive regarding others’ needs and friendly towards children
  • Mature | Nurturing | Dependable | Honest | Punctual | Trustworthy

Jan 2010Apr 2010

Tax Site Cordinator

North County Life Line
  • Ensured accurate preparation of tax returns through supervision of volunteers

  • Promptly resolves any conflicts between volunteers or clients in a professional manner

  • Ensured that confidential documents are handled properly and be transmitted to IRS in an effective time manner

References

Donna Dawn/ Quality Service Coordinator

Coordinator at the Office of Admissions at California State University San Marcos

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Date of Birth: August 17, 1991

Marital Status: Single 

Nationality: Mexican-American

Skills

Fluent in Spanish

Advanced in verbal, proficient in writing and reading comprehensive

Computer Skills

Proficient in MS Word, Excel, and Power Point

Communication Skills

Effectively participated in group discussions with people from diverse backgrounds. Also, able to identify and manage different needs of different groups.

Interpersonal Skills
Cultural awareness, appreciation of diversity, tolerant of differences, open to new ideas and practices 
Intrapersonal Skills

Able to take initiative and accept responsibility, able to handle stress in difficult situations, learn and adapt quickly, assertive and self-confident