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Work experience

Jan 2014Jun 2015

Office Manager

Sitelines Productions

Managed office operations and accounting department. Maintained all confidential financial and HR records. Recorded and analyzed the company's financial information. Analyze and interpret financial information that corporate executives need in order to make sound business decisions.Prepared financial reports for executives and CEO, including stockholders, creditors, regulatory agencies, and tax authorities. Reviewed and monitored costs inherent in the business. Prepared financial statements and reports, including the profit and loss statement and balance sheet. Issued payments and maintained ledgers. Received, approved, and/or declined client invoices. Kept track of client assets. Assisted accountants with tax return preparations. Coded payables, expense reports and credit card statements. Made bank deposits. Reconciled bank account daily and distributed money within departments

Jan 2011Apr 2014

IT Director

Statewide Commercial Insurance

Managed all IT department functions, managed network server and designed company intranet. Solved all IT related issues including management of VoIP call center. Designed, installed, maintained, configured, secured and provided support of both software and  hardware platforms, operating systems, wired/wireless network components, and related products and technologies for the entire company including the corporate and satellite offices. Oversaw the day to day operation of the system. Trained and educated all users on how to properly store data. Initiated a cloud platform for file management. Created a comprehensive Access database where users and clients accessed forms online and submitted data directly to the database either through a sharepoint site or SSL encrypted site. Managed an upsell and referral database of over 40k clients. Initiated and managed all IT special projects; planned designed and implemented  online marketing plan. Oversaw data connectivity for local area network (LAN) and wide area network (WAN) systems; created  network related wiring plans for new offices, budgeted and allocated funds for LAN/WAN hardware/software purchases, system installation, backup, maintenance and upgrades; assists in providing network and remote connectivity hardware/software support. Established and maintained user email accounts; provided e-mail training and software support; provided e-mail documentation and updated user manual as needed; managed anti-spam and antivirus servers; researched and troubleshot e-mail problems by reviewing mail logs, records, and network configurations, established an IT support ticket system. Provided solutions to all customers identified problems. Completed all form programming and design according to legal compliance updates from the Department of Insurance. Developed an effective telecommuting program for employees who were approved to work from home. Developed CDR Reports for the Sales manager and monitored productivity for the call center. Created and ran all reports in our specialized systems, which included QQ Solutions, Paygo System, Peachtree, Dynamics, Fusion Database, Google Cloud SQL, and Microsoft System Center 2012 with Hyper V.


Apr 2013Dec 2014

IT Technologist Certification

Cerritos College

A+ Certification, Microsoft Certification and Google Apps for Business Certification

Sep 2000Jun 2002

Academic Diploma

Warner Education Center

General Course of Study


Microsoft Office Suite 2015

Word, Excel, Project, Powerpoint, Outlook, Access, Lync

Windows Server 2012 RE

Hyper-V Server, Active Directory, Exchange

Managerial Accounting

Financial Statements, Payroll, Bank Reconciliations, General Bookkeeping , Credit Card Statement Reconciliations. Proficient in QuickBooks, Peachtree and Xero.


Top-performing Office Manager with a reputation for professionalism, integrity, creativity, resourcefulness, and competence. Superior communication and listening skills. Strong client focus, with attention to detail and excellent follow through.


Todd Provencio, Project Manager

(818) 822-8051

Gerald Rubin, CEO

(714) 412-2193

Leon Fleyshman, CEO

(949) 795-3844