- Supported basic IP addressing and network topology, Fair knowledge on Active directory and its structure, server services, DHCP, DNS, IIS, ISA, Fair knowledge in Blackberry / RSA / Citrix administrative controls.
- Provide service desk support, for Desktop, Network, Hardware, Remote VPN troubleshooting, Installation, troubleshooting and configuration of Windows XP / Vista / win 7 Operating Systems Installation, configuration of MS office suite. (All Versions
- Worked as a Senior Analyst responsible to direct I.T. support for “DOWJONES” a leading US Newsletter company viz. Wall Strees Journel; New York Post; The Barron’s , NewsEdge, Factiva, NewsNet, Marketwatch enabling to forward their business with the imperial advancements.