To advance within a company that is career oriented. A company that maintains high ethical values, where I can be a strategic partner within that organization.
Banner, Ed Connect, Ed Express, G5, COD, CPS, NSLDS, WIN, Campus Tracking, Microsoft Office, Word, Excel, Access, PowerPoint, Windows, OSIRIS, Intro C++, Microsoft Project and Visio, Quick Books, Peachtree. As well as various financial planning softwares & calculators.
- World Financial Group - Branch Office Supervisor (BOS) - Phoenix, AZ
- Edwards Bros Cartage & Warehouse
Subsidaries: HS & L Trucking & Warehousing & H & L Cartage - Co-Owner - Detroit, MI
Employed over 150 union (Teamster) employees. Oversaw the central office and all departments for
three warehouses and three interstate trucking companies. Only refrigerator/freezer warehouse in the
Detroit area, at that time. Top clients included: Brach's Candy, Pauly Cheese, Coleman Campers,
Ford & General Motors.
- Eleven Mile Collision & Eleven Mile Truck Frame & Axe - Office Manager/Accounting Dept. - Madison Heights, MI
Family owned- Largest independent collision & truck repair shop in the United States, overseeing the
Accounting Department (A/R, A/P, Payroll).
Operational Management / Training Development / Education / Regulatory / Compliance / Financial Planning & Development / Accounting / Leadership
Operation Management - Fully accountable for all departments within the warehousing/ trucking facilities, with all P&L, accounting & budget responsibility. Development of college department budget and maintaining compliance with budget goals, analysis of operational trends and factors that impact the organization, IPEDS, and annual audit.
Training Development / Education - In charge of Manpower Planning, Budgeting and Talent Strategies companywide. Developed & implemented performance evaluation process and mentoring programs. Wrote and put into practice full training programs by department needs. Advised students that are working towards a degree or certificate programs in the areas of Business, Nursing, Counseling, Criminal Justice, Human Services and Education.
Regulatory / Compliance - Complied with regulatory requirements for the trucking industry, as pertaining to interstate transportation. Maintained regulatory authority over Title IV funding, as required by the Department of Education. Organized, file and managed all students, customers and staff documentations for federal inspections and audits by the Department of Education, the National Assoication of Securities Dealers (NADS) & Security & Exchange Commission (SEC).
Financial Planning & Development / Accounting - Created & maintained annual budget. Oversaw accounting department, to include A/R, A/P, payroll. and inventory.
Leadership - Proficient in building teams to create and deliver the service level required to achieve results. Team competency and cohesiveness to work effectively has resulted in successful team dynamics. Building a partnership / team having maintained staffs up to 150 employees.
National Admissions Representative (Enrollment)
Provide a high level of customer service, both internal and external.Evaluating prospective students based on their qualifications and the college’s standards; to ensure that high quality candidates receive a recommendation to the college.
Nov 2009 - Present
Financial Aid Counselor
Tulsa Community College
Supervise and manage all personnel for the financial aid department at the Southeast Campus.Responsible for ensuring the processing of Dependency Overrides, Income Adjustments, and Verifications.Assist students with the process of financial aid, assist in resolving any issues that student’s encounter.Provided excellent customer service, and acted with diplomacy with students.
Jul 2006 - Nov 2009
Financial Aid Director
CC's Cosmetology College
Supervise and manage all personnel for the financial aid department for six campuses located in Oklahoma, Texas and Arkansas. Responsible for maintaining compliance with NACCAS (accreditation council), Department of Education, and State Licensing bodies for Oklahoma, Texas and Arkansas. Created and implemented the training for the Financial Aid Department. Develop, created and ensured enforcement of the school’s policies and procedures for financial aid.Additional obligations include: the development of all department budget and maintaining compliance with budget goals, analysis of operational trends and factors that may impact the organization, IPEDS, and annual audit.Executed and evaluated the administration of Title IV funding and national accreditation compliance. Processing of scholarships and financial aid; awarded through Veteran’s Affairs, Vocational Rehabilitation, Tribal Governments (throughout Oklahoma), and the cosmetology industry. Projects:(1) Obtaining approval through INS for funding on behalf of foreign students enrolled in the college.(2) Working with IT and approving the development of a prospective financial aid system to integrate with the college’s current system.
Apr 1998 - Aug 2005
Academic Counselor II/Re-Entry Enrollment Counselor
Lead advisor to the Admissions, Enrollment, and Student Affairs Departments on Policy and Procedure concerning re-entry students in all programs (Nursing, Counseling, Business, Criminal Justice, Human Services, and Education).Identified motivations, and inspired students to enroll and complete degrees.Duties included assisted in organizing annual faculty training for Academic Affairs, scheduled faculty for classes, and reviewed student’s evaluations of faculty.Maintain high customer service internal and external at all times. Worked under a continuous deadline, handled emergency situations and multi-taking. Provided excellent customer service, and acted with diplomacy with students and faculty to defuse negative situations.