COO and CIO
- Member of the startup and business development team for a USA based outsourcer of bilingual call center services with operations in South America. Also responsible to project manage the implementation of new accounts.
SENIOR INFORMATION TECHNOLOGY EXECUTIVE
Versatile Technology Professional with a Track Record of Developing Innovative, Cost-Containing Solutions to Meet Critical Business and Technology Goals
Seasoned executive with extensive leadership and technical experience in multi-project management, operations management, and business systems development. Committed to continuous quality improvement and a proven ability to prioritize, analyze, plan, manage and motivate within a multifaceted environment. Reputation for working closely with executive leadership in identifying and promoting opportunities to converge technology with the corporate strategy, to improve services for customers, users and vendors and to support excellence in operations.
Strategic Planning Budget and Revenue Management Cross Functional Teams
Client Relationship Management Project Management Web Development
IT Portfolio Management Systems Integration Mergers & Acquisitions
IT Architecture Planning Business Development Matrix Management
Process Analysis Mentoring Negotiations
·Promoted to positions of increasing scope and responsibility, during an explosive growth period when Apotex was a $100 million company with 250 employees to its position as a $750 million enterprise with 1200 plus employees.
·Implemented a project and resource management system to document and support Apotex’s research and development processes and address specific action items as a result of a Revenue Canada audit. The system saved $10MM of R&D tax credits over 2 years.