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Gabriel Chung

IT Cloud Manager, AWS Architect/Engineer

Summary

16+ years IT experience and 4+ years working in MSP environments integrating cloud technologies to firms globally across various industries including healthcare, investment banking, marketing, advertising. Strong management and technical background working with C-level staff in client facing roles.

Key Projects 
- Managed 50+ Email, VOIP, Infrastructure, and Application Migrations to Hosted Cloud Providers
(Amazon AWS, Dropbox, VCE VB
lock, Office 365, Dropbox, Shortel, Avaya, 8x8, Cisco CME)

- Upgraded Healthcare company to a fully secure and compliant HIPAA/JACHO environment obtaining certification. Implemented encryption at all levels with email security and archiving compliance, GPS tracking, Mobile Device Management

Technical Experience
- AWS Certified Solutions Architect, Sysops Admin, and Developer (Sept 2015)

- Designed and Administered AWS Infrastructure Solutions with Engineering / Presales teams to clients:
(VPC, IAM, EC2, S3, EBS, RDS, ELB, Cloudfront, Glacier, VPN, Peering, Direct Connect, Route53 )

- Designed and Administered international LAN and WAN on Windows and Linux Servers
- Provided Level 3 Systems and Network Support to Engineers and Helpdesk

Obtained MCSE and CCNA Certifications, 2004


Deep familiarity of many of the product and service offerings from: Microsoft, Cisco, Google, Amazon AWS, Apple, Linux, VMware, Citrix, EMC, Norton, McAfee, Autotask, Kaseya, Adobe, Intuit, Dropbox, Mozy

Work experience

Dec 2014Jan 2016

IT Project Manager

BBH Solutions, Inc.

MSP and Hosted Cloud Provider in New York City

• Onboarded 30+ clients to BBH hosted cloud services: video / data / voice
• Managed projects in $3 million dollars
Manage IT Infrastructure and Cloud Computing Projects that have included AWS, EMC, Cisco, VMware
• PM Lead for internal application rollout of MSP business management software - Autotask
• Obtained AWS Solutions Architect, Sysops, and Developer Certifications (Sept 2015)

Jul 2011Dec 2014

Technical Account Manager

Sinu

MSP and IT Consulting firm in New York City - Named to the prestigious Inc. 5000 list of the fastest growing private companies in 2011, 2012 & 2013

• Provided CTO level IT consulting to firms of various industries throughout New York City and across the US.
• Relationship manager and primary point of contact to a portfolio of 15+ clients
• Evaluated customer's existing IT environment and proposed upgrades and infrastructure changes
• Scoped and managed complex IT projects with management and engineering teams

Project Management:
• Client onboardings to hosted cloud services (email, hosted voice, file sharing)
• Office relocations and new buildouts with cabling, electrician, and architect vendors
• Upgrades of entire corporate IT infrastructures
• Application rollouts, including upgrades of accounting systems, databases
• Managed IT initiatives to bring healthcare companies into HIPAA/JACHO compliance

Sep 2004Jul 2011

IT Manager

DeSola Group

A privately-held management consulting and marketing communications firm advising Fortune 500 and growth companies

• Managed day-to-day IT operations, technical staff, and vendors
• Provided budgets, scoped projects, advised management on new IT business technologies
• Streamlined graphic design workflows: upgraded desktop and printer hardware, applied system-wide color calibration, seamless Mac-to-PC interoperability, document management

• Updated IT infrastructure, including all servers and desktops.
• Migrated email, file server, and phone system to cloud vendors.

Aug 1998Nov 2002

Senior Systems Engineer

Tecmarine Lines

Florida based ocean transportation company that operated fleets of ships in the US East Coast and provided service to the Caribbean and South America.

• Designed and administered company's international LAN and WAN Windows and Linux network spanning 6 locations (Florida, New York, Pennsylvania, Trinidad, Guyana, St. Lucia)
• Traveled to all remote locations and consulted with managers on IT issues and resolutions
• Provided Level 3 network and systems support to engineers and helpdesk.
• Managed Windows, Linux servers and Cisco routers.
• Managed Linux (Suse and Redhat) Email and VPN servers.
• Regarded as Linux expert in the company.
• Obtained MCSE & CCNA Certifications.

Education

19982003

BBA, Management Information Systems

Florida International University

Certifications

Sep 2015Sep 2017

AWS Certified Solutions Architect

Amazon Web Services

License AWS-ASA-9784

Sep 2015Sep 2017

AWS Certified SysOps Administrator

Amazon Web Services
License AWS-ASOA-1920
Sep 2015Sep 2017

AWS Certified Developer

Amazon Web Services

License AWS-ADEV-1202

2004

CCNA - Cisco Certified Network Associate

Cisco Systems

License CSCO10220762

2004

MCSE - Microsoft Certified Systems Engineer

Microsoft

License 1656704