• New York City,  NY
Gabriel Chung

Gabriel Chung

IT Cloud Manager, AWS Architect/Engineer

Summary

16+ years IT experience and 4+ years working in MSP environments integrating cloud technologies to firms globally across various industries including healthcare, investment banking, marketing, advertising. Strong management and technical background working with C-level staff in client facing roles.

Key Projects 
- Managed 50+ Email, VOIP, Infrastructure, and Application Migrations to Hosted Cloud Providers
(Amazon AWS, Dropbox, VCE VB
lock, Office 365, Dropbox, Shortel, Avaya, 8x8, Cisco CME)

- Upgraded Healthcare company to a fully secure and compliant HIPAA/JACHO environment obtaining certification. Implemented encryption at all levels with email security and archiving compliance, GPS tracking, Mobile Device Management

Technical Experience
- AWS Certified Solutions Architect, Sysops Admin, and Developer (Sept 2015)

- Designed and Administered AWS Infrastructure Solutions with Engineering / Presales teams to clients:
(VPC, IAM, EC2, S3, EBS, RDS, ELB, Cloudfront, Glacier, VPN, Peering, Direct Connect, Route53 )

- Designed and Administered international LAN and WAN on Windows and Linux Servers
- Provided Level 3 Systems and Network Support to Engineers and Helpdesk

Obtained MCSE and CCNA Certifications, 2004


Deep familiarity of many of the product and service offerings from: Microsoft, Cisco, Google, Amazon AWS, Apple, Linux, VMware, Citrix, EMC, Norton, McAfee, Autotask, Kaseya, Adobe, Intuit, Dropbox, Mozy

Work History

Work History

IT Project Manager

Dec 2014 - Jan 2016
BBH Solutions, Inc.

MSP and Hosted Cloud Provider in New York City

• Onboarded 30+ clients to BBH hosted cloud services: video / data / voice
• Managed projects in $3 million dollars
Manage IT Infrastructure and Cloud Computing Projects that have included AWS, EMC, Cisco, VMware
• PM Lead for internal application rollout of MSP business management software - Autotask
• Obtained AWS Solutions Architect, Sysops, and Developer Certifications (Sept 2015)

Technical Account Manager

Jul 2011 - Dec 2014
Sinu

MSP and IT Consulting firm in New York City - Named to the prestigious Inc. 5000 list of the fastest growing private companies in 2011, 2012 & 2013

• Provided CTO level IT consulting to firms of various industries throughout New York City and across the US.
• Relationship manager and primary point of contact to a portfolio of 15+ clients
• Evaluated customer's existing IT environment and proposed upgrades and infrastructure changes
• Scoped and managed complex IT projects with management and engineering teams

Project Management:
• Client onboardings to hosted cloud services (email, hosted voice, file sharing)
• Office relocations and new buildouts with cabling, electrician, and architect vendors
• Upgrades of entire corporate IT infrastructures
• Application rollouts, including upgrades of accounting systems, databases
• Managed IT initiatives to bring healthcare companies into HIPAA/JACHO compliance

IT Manager

Sep 2004 - Jul 2011
DeSola Group

A privately-held management consulting and marketing communications firm advising Fortune 500 and growth companies

• Managed day-to-day IT operations, technical staff, and vendors
• Provided budgets, scoped projects, advised management on new IT business technologies
• Streamlined graphic design workflows: upgraded desktop and printer hardware, applied system-wide color calibration, seamless Mac-to-PC interoperability, document management

• Updated IT infrastructure, including all servers and desktops.
• Migrated email, file server, and phone system to cloud vendors.

Senior Systems Engineer

Aug 1998 - Nov 2002
Tecmarine Lines

Florida based ocean transportation company that operated fleets of ships in the US East Coast and provided service to the Caribbean and South America.

• Designed and administered company's international LAN and WAN Windows and Linux network spanning 6 locations (Florida, New York, Pennsylvania, Trinidad, Guyana, St. Lucia)
• Traveled to all remote locations and consulted with managers on IT issues and resolutions
• Provided Level 3 network and systems support to engineers and helpdesk.
• Managed Windows, Linux servers and Cisco routers.
• Managed Linux (Suse and Redhat) Email and VPN servers.
• Regarded as Linux expert in the company.
• Obtained MCSE & CCNA Certifications.

Education

Education

BBA, Management Information Systems

1998 - 2003
Florida International University

Certifications

Certifications

AWS Certified Solutions Architect

Sep 2015 - Sep 2017
Amazon Web Services

License AWS-ASA-9784

AWS Certified SysOps Administrator

Sep 2015 - Sep 2017
Amazon Web Services
License AWS-ASOA-1920

AWS Certified Developer

Sep 2015 - Sep 2017
Amazon Web Services

License AWS-ADEV-1202

CCNA - Cisco Certified Network Associate

2004
Cisco Systems

License CSCO10220762

MCSE - Microsoft Certified Systems Engineer

2004
Microsoft

License 1656704