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Head,Infrastructure and Network Administration

Work experience

Oct 2012Present

Head, Infrastructure and Network Administration

CrusaderSterling Pensions

• Manages the Infrastructure team and ensure that related initiatives and projects are implemented successfully
• Ensures that the company’s IT strategies and policies are being implemented
• Ensures effective 24/7 hourly monitoring of all services
• Oversees and coordinates the Company’s information system environment and ensure consistent IT system availability to support the business and network operations.
• Schedules and oversees installation and upgrade of hardware and software, and phone links, database administration, data storage and backup.
• Plans and implements organisation-wide information systems, services and network facilities, including local and wide area networks.
• Liaises with user departments/ business owners to gather user requirement specifications for new IT solutions; including information on the scope, budget and timeline of required solution
• Administers SMS Short Code, Interactive Voice Responder(IVR)
• Mobile App management on Android, IOS and Windows Mobile
• Ensures adequate management of the IT assets of the Company and ensures adequate availability of IT devices to relevant end-user
• Manages and troubleshoots daily data network issues, including distribute & access layers issues, including Layer III switching, Trunking, Inter-Vlan routing.
• Designing, Implementing & configuring Cisco routers, switches, ASA/ state-full firewall inspection, IPS, UTM gateways, wireless network, including Cisco WLC.
• Maintains LAN user documentation including hardware/software applications, support logs, analyses and troubleshoots the network logs the resolutions of problems.
• Monitors usage to ensure security of data and access privileges. Installs .supports and maintains both physical and virtual servers and appliances.
• Installs, maintains and troubleshoots the Storage Area Network (SAN-NetApp)
• Analyse new and emerging trends in network architecture, evaluates alternatives to enhance the daily network operations.
• Vulnerability and Remediation Process on all Network and End point nodes.
• Ensures 24/7 availability of Disaster Recovery(DR) site over a WAN link, 20km from the Head office via fibre optic link and schedules regular DR test.
• Designs and implements a good and reliable Business Continuity solution
• Ensure preparation of board papers every month for the IT Steering committee meeting detailing activities of the department, on-going projects, budgeting and future forecast.
• Online banking solution for customers to access their balances over the internet.
• Liaises with the outsourcing service provider/vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements
• Web administration
• Ensures adherence to defined IT policies
• Stability and Availability of critical systems
• Change and Incident Management processes.
• Business Integration
• Participates in the IT budget process and prepares Unit Budget
• Develops and updates RFQ, RFP and technical manuals/templates/documentation.
• Electronic Document Management Administration of all transactional (RSA forms) and operational documents.
• Administering company’s Human Resource Management Systems (HRMS).
• Cisco VOIP administration and configuration.
• Provides recommendations to the concerns and the senior management on network architecture advancements, and develop strategic methodology, development, and major expenditure recommendations.

Oct 2007May 2011

Network Administrator

Arik Air Nigeria Ltd

• Configured, administered and maintained Microsoft Windows 2003/2008 Server Environment. (Active Directory administration.)
• Network Security Management.
• Network Optimization and Unified Communication with Microsoft Lync Server
• LAN, WAN, VLAN, WLAN and VPN setup and management for local and outstations.
• Fibre Optics Management at the Head Office.
• Configured CISCO Core switches, PoE Switches, NAT’ing and configuring Routers
• Administered Microsoft Exchange Server 2003/2010Client implementation and administration
• ISA Server 2004/2006 administering, McAfee Security Internet Gateway management, McAfee E-policy Administration.
• CISCO Pix 501, ASA 5505 firewall router and Packet Shaper configuration and administering.
• Juniper ISG1000 Configuration and Administration.
• Management of HP DL360, ML 370 and Storage Works Servers.
• VOIP phones installation and configuration.
• Business Continuity and Disaster Recover with Symantec
• Maintenance of Network Servers such as file servers, VPN gateways, intrusion detection systems
• Configured and managed network tools to monitor the Network for suspicious activity and Network Security scanning procedures.
• Network design and security, particularly troubleshooting and/or debugging network-related problems.
• Enterprise Storage Configuration and administration of HP Servers, Dell.

Jul 2007Oct 2007

Junior It Consultant/trainer

Bi-traxAxxent Nig. Ltd

Handled various Technical courses to help meet our client’s (MTN, Sahara oil, Oando, ARM etc.) numerous needs and to significantly improve the productivity of their IT departments. Training portfolio includes:
• Implementing & Administering Microsoft Windows Server 2003, 2000 Server & Professional.
• Supporting & Designing a Windows 2003 Network & Active Directory Services Infrastructure.
• Designing a Windows 2003 Security Infrastructure
• CompTIA A+ Hardware and Operating system
• Deployment of Panda and McAfee ePolicy Agent Anti-Virus software(Enterprise)
• Identifying customers’ need and finding ways of providing the services that will meet the need. Ensuring that the terms of agreement /contract are met and that the customer is satisfied with the delivery of service.

Jan 2004Dec 2005

Safety/Fire Officer

Events and Exhibition Partnership
  • Ensured that a safe working environment is created from the start of the exhibit

build-up through to the exhibit breakdown and including the show opening period deployment in an exhibition arena

  • Respond to safety related issues during exhibitions.
  • Ensured that emergency exits are not blocked during exhibition show opening.
  • Carried out regular fire checks during exhibition opening and close hours.