Standard Chartered Bank
Gavin negotiated the transitional services agreement for Standard Chartered with Chase Manhattan Bank, when Standard Chartered bought out Chase retail outlets in Hong Kong. This was managed to a very tight deadline. Gavin also assisted in the novation of over 1500 Chase contracts to Standard Chartered needed for the running of the new branch network. This was a multi-billion dollar purchase by Standard Chartered and subject to considerable governmental review.
Gavin ran a system selection process for ECan, from defining a short list of vendors, issuing an RFP, evaluating proposals, conducting demonstrations and selecting a preferred vendor.
Gavin conducted a three month evaluation of one of Meridian’s outsourcing providers, acting as Meridian’s outsourcing manager / liaison point and eventually assisting with developing an alternative solution for Meridian.
Gavin conducted a review of the Oxford Clinic’s IT needs and IT vendors, analysing a number of the vendors in depth and providing recommendations and improvement actions.
Skellerup Industries Ltd
Gavin performed a study on the benefits of centralised versus decentralised systems and IT Support in a manufacturing, sales and distribution environment.
Health Funding Authority
Gavin worked as part of a team converting four regional payment systems into a single central system over a short time frame. Gavin provided the systems specialist knowledge as well as managing the forms design, business specification and software testing areas. The project was completed on time in a 9 month period.
Housing New Zealand
Gavin worked with HNZ to set up service level agreements for housing maintenance divisions within HNZ in preparation for making the service fully contestable.