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In search of a new opportunity that will allow for extensive professional and personal grown within a mentally stimulating and customer oriented company.  More specifically, I am looking for an opportunity to build upon my skills in logistics and operations management.  

Work experience

Aug 2001Present

Operations Manager


Direct and oversee the effective routing of air freight from origin to destination. Work with customers directly to control expenditures by providing creative routing options. Exercise logistical options from passenger airline carriers to LTL carriers to cargo exclusive aircraft in order to meet service level requirements.  Implemented operational procedures drastically reducing client service delays.   Increased profitability by consolidating employee duties, decreasing staffing needs.  Current on all federal Transportation and Safety Administration regulations and indirect air carrier standard security program changes.

Mar 2000Aug 2001

Lead Teller

Wells Fargo Bank

Manage branch teller service functions to ensure prompt and efficient transaction processing while maintaining generation of sales through referrals. Develop and distribute sales goals for team. Coach and observe team to ensure practices are within federal banking laws and limitations. Responsible for the duties, schedules, and sales activity for a team of 6 tellers.  Achieved 150% of sales goals four consecutive quarters resulting in a top 3 district ranking.

Apr 1999Mar 2000

Associate Teller

Wells Fargo Bank

Provide excellent customer service while recognizing the opportunity to sell retail banking products and services through referrals. Manage cash and transactions within provided authority limit while controlling minimum security standards. Ranked within top 10 for teller sales numerous quarters.  Worked directly with Service Managers to initiate team building exercises improving culture and morale. 

Jun 1998Mar 2000

Pro Shop Associate


Assisting golfers before and after rounds, selling pro shop merchandise, and taking care off tee time requests.  Worked directly with customers to help streamline all aspects of company tournaments.  Also assisted in all daily duties, from cleaning golf carts, to picking up and cleaning driving range balls, to running nightly bank reports.  


  • Extensive experience in freight logistics and customer service.
  • Critical eye for detail.
  • Creative and functional problem solver - Approaches problems with a unique perspective.
  • Handle tight deadlines with ease.
  • Extremely fast learner - Ability to pick up anything new with ease.