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Career Objective

To work in challenging and growth oriented organisation and perform to the best of my efforts with a positive learning attitude to become an experienced proffesional.

Work History

Chat Associate

Hero BPO
Jan 2016Jan 2017

Worked in a U.K process WCC (online chat support). Providing chat assistance to the online customers browsing Client sites.

Customer care officer

Convergys India
Sep 2014Jan 2016

Worked in a U.K process "EE", which is a 4G Network Provider Company in U.K .Worked in that process for 14 months,was taking care of customer's Bank details & their Online accounts related to their Services Provider. To serve them the best services.

Reservation Executive

Spicejet Ltd.
Oct 2012Feb 2014

Worked in reservation department. Customer support on bookings & cancellations of Passengers. Handling escalation In-flight issues or at the Airport etc.

Education

C.B.S.E

G.N.P.S
20082010

Passed 10+ 2 from C.B.S.E

Certifications

B. A Programme

University of Delhi
20112015

Graduated in  B.A programme.

Professional Qualification

Basic Knowledge of MS Office & Internet.

Certified from "Lal Bahadur Shastri Training Institute".

Personal Details

Date of Birth                                                                       :  07th September 1992

Father's Name                                                                   :  Late. Ram Gopal Bhalla 

Nationality                                                                          :  INDIAN

Marital Status                                                                     :  Unmarried

Languages Known                                                            :  English, Hindi & Punjabi.

Hobbies                                                                                :  Bike Riding, Listening to music, Reading books,
                                                                                                    Gym, Travelling.

custom dated section

                                                                                 (Gautam Bhalla)