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Career Objective

To work in challenging and growth oriented organisation and perform to the best of my efforts with a positive learning attitude to become an experienced proffesional.

Work History

Jan 2016Jan 2017

Chat Associate

Hero BPO

Worked in a U.K process WCC (online chat support). Providing chat assistance to the online customers browsing Client sites.

Sep 2014Jan 2016

Customer care officer

Convergys India

Worked in a U.K process "EE", which is a 4G Network Provider Company in U.K .Worked in that process for 14 months,was taking care of customer's Bank details & their Online accounts related to their Services Provider. To serve them the best services.

Oct 2012Feb 2014

Reservation Executive

Spicejet Ltd.

Worked in reservation department. Customer support on bookings & cancellations of Passengers. Handling escalation In-flight issues or at the Airport etc.

Education

20082010

C.B.S.E

G.N.P.S

Passed 10+ 2 from C.B.S.E

Certifications

20112015

B. A Programme

University of Delhi

Graduated in  B.A programme.

Professional Qualification

Basic Knowledge of MS Office & Internet.

Certified from "Lal Bahadur Shastri Training Institute".

Personal Details

Date of Birth                                                                       :  07th September 1992

Father's Name                                                                   :  Late. Ram Gopal Bhalla 

Nationality                                                                          :  INDIAN

Marital Status                                                                     :  Unmarried

Languages Known                                                            :  English, Hindi & Punjabi.

Hobbies                                                                                :  Bike Riding, Listening to music, Reading books,
                                                                                                    Gym, Travelling.

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