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Career Objective

To work in challenging and growth oriented organisation and perform to the best of my efforts with a positive learning attitude to become an experienced proffesional.

Work History

Jan 2016Jan 2017

Chat Associate

Hero BPO

Worked in WCC(Web chat company). Providing chat assistance to the online customers browsing Client sites.

Sep 2014Jan 2016

Customer care officer

Convergys India

Worked in 'EE'(Everything everywhere) is a British mobile network operator.
Worked in that process for 14 months, handling billing queries, taking care of customer's Bank details & online assistance over the website related to their Online account with EETo serve them the best services.

Oct2012April 2014

Reservation executive

Spicejet Ltd.

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by telephone or through a central reservation system.

Processes cancellations and modifications and promptly relays this information to the front desk. Taking payments and processing refunds.

Education

20082010

C.B.S.E

G.N.P.S

Passed 10+ 2 from C.B.S.E

Certifications

20112015

B. A Programme

University of Delhi

Graduated in  B.A programme.

Professional Qualification

Basic Knowledge of MS Office & Internet.

Certified from "Lal Bahadur Shastri Training Institute".

Personal Details

Date of Birth                                                                       :  07th September 1992

Father's Name                                                                   :  Late. Ram Gopal Bhalla 

Nationality                                                                          :  INDIAN

Marital Status                                                                     :  Unmarried

Languages Known                                                            :  English, Hindi & Punjabi.

Hobbies                                                                       :  Bike Riding, Listening to music, Reading books,
                                                                                                   Gym, Travelling.

Custom dated section

Date:

                                                                                                                  (Gautam Bhalla)