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Gaurav Srivastava

Product Manager/Senior Business Solutions Specialist

Work experience

Aug 2012Present

Product Manager/Senior Business Solutions Specialist

NIIT Technologies Limited

Projects Handled:                                                                               Duration       

  • SITA iCheck Self Service Project:                               Mar 2015 - Present
  • Cathay Pacific Cargo WOS Project:                           Aug 2014 - Feb 2015
  • Aer Lingus Inventory PSS Project:                             Jul 2013 - Jul 2014
  • SITA Horizon PSS Inventory Project:                        Aug 2012 - Jun 2013

Job Description:  

  • Compile requirements working with the business owners and drive the initiatives through SDLC to build strategic and tactical IT solutions.

  • Propose IT solutions to the business through interactive requirements gathering session and screen mock-ups that would empower the business in their day to day operations and decision making process. 

  • Visualize and create wire-frames/prototypes based on the requirements using various wire-framing tools.

  • Compose the requirements document by defining Use cases/User stories that would bring clarity to the requirements specified by the business and present the same in a format that can be shared with stakeholders. 

  • Understanding the business requirements and being organized/methodical to articulate the requirements using modeling tools to the development team which would ensure the requirements are complete and unambiguous. 

  • Process map the business requirements using BRD’s/FRD's or SRS or Change request based on the scope of the project to ensure the requirements fit the business need and meets essential quality standards.

  • Understand the requirements from multiple business stakeholders holistically rather than a siloed approach which would enable identify upstream and downstream impact of the change and help the team build a robust and scalable product. 

  • Manage the project implementation using Agile/Waterfall methodology to deliver feature based applications to the commercial organization.

  • Develop and maintain project work schedule with activities, timelines and critical paths using project management tools to ensure on time delivery of solutions along with risks involved and the mitigation plan.

  • Co-ordinate and liaise with all the teams (business, core, infrastructure, development and vendors ) involved in the creation of the final product that is delivered to the business meeting both the timeline and the functionality as identified during the requirements gathering and feasibility analysis phase.

  • Collaborate with Internal leadership and business stakeholders in finalizing the RFP/RFQ/projects budgets/master project plan/IT initiatives using appropriate tools. 

Aug 2010Jul 2012

Lead Business Analyst

Hewlett Packard

Projects Handled:                                                                               Duration    

  • ATPCO Automated Tax Project:                               Mar 2011 - Jul 2012
  • HP SHARES PSS Project:                                             Aug 2010 - Feb 2011

Job Description:  

  • Lead a team of 20 Business analysts for support and maintenance of an Agile SDLC project for HP electronic fares.
Feb 2004Jul 2010

Lead Business Analyst

Interglobe technologies

Projects Handled:                                                                               Duration    

  • HP Fares Pricing Support Project:                              May 2006 - Jun 2010
  • Galileo Tax Project:                                                          Sep 2005 - Apr 2006
  • SITA Rules Coding Project:                                            Jan 2005 - Aug 2005
  • Galileo Rules Coding Project:                                       Feb 2004 - Dec 2004

Job Description:

  • Successfully delivered various support and maintenance projects in a lead capacity as well as individual contributor capacity.



Bachelor of Commerce

Delhi University

B-Com Pass


Higher Secondary

Modern Era Convent

Commerce Stream



Diploma in IATA/UFTAA Standard Course

India Internation Trade Centre

Travel & Tourism, World Geography, Fares Construction & Pricing.


Diploma in International Airlines Tourism & Ticketing Management

India Internation Trade Centre

Fare Construction, Airline Basics



Expertise over Agile and Waterfall SDLC.

PSS Expertise

Expertise over various PSS like HP SHARES, EI Astral & SITA Horizon.

GDS expertise

Expertise over Galileo, Sabre, Amadeus & Worldspan GDS.