Work History

Work History
Aug 2008 - Present

Technical: Electronic/Computers/Telecommunications

Campaigners
Jun 2009 - Present

Technical: Electronic/Computers/Telecommunications

Premium Retail Services
Dec 2009 - Present

Sales/Technical/Demonstration

Action Link / Oasis

Currently employed working independently with the marketing companies referenced above.Job responsibilities entail providing education, training and support on different levels commensurate with the particular need required at each group/ location for consumer/professional electronic industry personnel.

üEmergency Setups

üSales/Support Training

üSpecial Events

2006 - 2008

Information Services/Customer Service Manager-Supervisor

Newark Public Schools

üRedesign, implement, and maintain HelpDesk Policy & Procedures for District

üSupervise Help Desk staff, maintain software, and provide metrics.

üPerform training sessions for faculty and staff in district.

üEvaluate technologies and analyze technical requests with user input to define goals.

üAct as an advisor/consultant for Helpdesk Operations, and first call resolutions

üProvide support for SASI, School Messenger, Kronos, Peachtree and all district software

üManagement of all district hardware repairs to and from various Vendors. (Nortel, Cisco, etc)

1996 - 2005

PC/Network Technician/Administrator

Summit Board of Education

PC/Network Technician/Administrator

üMember of District Technology and Media Centers committees.

üDatabase administration and extraction for reporting state and local reports.

üCentralized purchasing of IT items for cost savings.

üFull hardware and software support for SES. (504’s – IEP – G&T) “Student Tracker”

üFull hardware and software support for District’s Business Office. “System 3000”.

üInstallation and support for READ 180 program.

üDirected and passed all Y2K changes on all Windows/DOS computers within the District.

üDesign, implement, and maintained external Library web server for district

üDeveloped and maintained all Library Windows Networks from LANtastic to NT then to Windows 2000 Server.

üResponsible for District’s one hundred thousand plus collection of books at the state, and county level.

üAdministered all phases of Network access, setup, maintenance and control for secured actions across District Networks, and all district stand-alone PC’s

üConsult on the use of technology with NJ core curriculum.

üMaintained, researched, ordered & installed COTS for entire school district

A/V - Computer Technician

üDirected and repaired all district A/V components for the district.

üHandled all district Audio Visual needs including bid specs to purchase and setup of all items.

üResponsible for setup of all audio and visual presentations in school district.

üImplemented & maintained back-up systems for district phone systems and libraries.

Summit Partnership/Alliances1996 - 2005

The Johnson Center, Mayor’s Partnership, YMCA, YWCA, The Connection, Summit Red Cross

üProvide “no cost” computer/AV support to organizations in return for running/helping Summit students with after care programs
1994 - 1996

Purchasing Manager/Asst. IT Manager/PC Technician

Target Telecom Inc.

Purchasing Manager

üResponsible for ordering all company purchased items, at 3 locations.

üSupervised all purchasing and warehouse department employees.

üComputerized 3 warehouses and 7 mobile repair units.  Reduced inventory storage by 32%

Assistant IT Manager

üTraveled to remote dealers within the US to setup and maintain systems.

üTracked, ordered and installed all company COTS software for in-house and dealer use.

üManaged Companies IVR and Phone systems.

üWrote and implemented department policies and regulations

PC Technician

ü Designed, built and maintained 9 servers, and 150 node Novell PC Network.

Education

Education

AS

Essex County College

BS

William Paterson University

MPA

Rutgers Graduate School
2011 - Present

PMP PMI

PMP Candidate

Summary

Technology Operations / Management

Network Administrator

Performance-driven Technology Manager proficient in identifying challenging problems, and streamlining solutions with technology.

Information Technology

- Creative Problem Solving

- Communications Security

- Intranets, LANs & WANs

- Workstations

- Software/Systems Upgrades

- Administrators Support

- End User Support & Training

Management

- System Administration

- Cost Optimization & Control

- Multi-Site Operations

- Trouble Desk Management

- Design Policy & Procedures

- Training & Development

- Inventory Management

Affiliations

* BOARD MEMBERThe Salvation Army Boys & Girls Club of Ironbound

Nonprofit Organization Management industry

2007 – Present (4 years)

* FOODBANK LIASON

The Salvation Army Boys & Girls Club of Ironbound

Nonprofit Organization Management industry

2008 – 2010 (2 years)

* IT SUPPORTProfessional Services Group - New Brunswick NJ

Information Technology and Services industry

July 2008 – June 2010 (2 years)

* SPEAKERACGNJ & TCE

Information Technology and Services industry

1989 – 2010 (21 years) * ADMISSIONSSix Flags Great Adventure

Public Company; Entertainment industry

August 2001 – October 2009 (8 years 3 months)