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Garrett Gonzales

IT Strategist, Solution Architect & Team Leader 


Senior IT Leader with 15 years of experience in the design and delivery of adaptable technology solutions that align with business strategy. Effective organizational manager, accustomed to orchestrating multiple development projects and technical support operations simultaneously. Extensive experience leading enterprise application development efforts, and skilled in all facets of software delivery from application strategy to system implementation and operations.

Work experience


Consultant, Application Development

Nationwide Insurance

Support the execution of the IT strategy plan by defining the necessary tactical solutions, and building concise implementation road-maps. Collaborate with all senior business partners to ensure that strategic business goals are being met by the planned software solutions. 

  • Execute major initiatives including the successful delivery of a insurance exchange integration solution. Within the first year of operation this solution enabled a 55% increase in total number of units sold, accounting for over 80% of the total revenue generated by all sales channels.
  • Designed and prepared prototype enterprise application integration models to ensure seamless data flow throughout the enterprise.
  • Ensured that all development work items align with, or contribute to, IT strategic initiative projects.
  • Ensured continuous engagement of development team members by actively seeking input and feedback about the IT strategy and its perceived progress.

Specialist, Application Development

Nationwide Insurance

As a member of the IT Strategy Planning team, helped define and produce a five year technology road-map to support foreseeable business requirements. Performed key role in defining the architecture and design of an enterprise level SOA technology solution focusing on providing reusable software assets that align with the business strategy.

  • Collaborated with other team members to perform a technical gap analysis of the current enterprise, and provided improvement plans to be incorporated into the overall IT strategy.
  • Helped determine the best commercial software solution to meet the strategic goals of the business by being a key contributor and counsel in the vendor vetting process, RFI/RFP.
  • Provided SDLC operational processes that optimized team productivity and increased individual accountability.
  • Researched and introduced emerging technologies and demonstrated advantages and disadvantages of incorporation into the enterprise system.

Software Developer

Nationwide Insurance

Performed a key role in facilitating the adoption of service-oriented architecture into the existing software topology, and acted as a mentor to the development team members to help them transition to a new development paradigm.                         

  • Designed, modeled and implemented SOA services that offered reusable functionality focused on providing technical solutions to enable multiple business strategies.
  • Led the technical effort in collaboration with a third-party contractor to deploy an enterprise content management system to support the strategic business goal of rapid web content change.
  • Organized and presented a three (3) day internal training course for development team members focused on adoption of service oriented architecture and its related development practices.
  • Provided work-breakdown structures and planned all necessary development project iterations, enabling the creation of an accurate overall project schedule.
Jun 2005Dec 2006

It Manager

Western Capital Mortgage

Directed all IT resource planning and operational initiatives for this 200 employee national consumer mortgage company. Provided strategic and tactical leadership for all IT development projects and expansion initiatives. Focused IT investment on infrastructure design, voice and data communications, system integration, emerging technologies, data center operations, data security, and software development processes. Reported to President / CEO.

  • Partnered with key business leaders to identify emerging business strategies and define appropriate IT operational solutions.
  • Developed a system architecture strategy and roadmap to improve enterprise application integration, as well as, increase system availability and database scalability.
  • Introduced the Earned Value Model (EVM) program management process to increase the accuracy of measuring the productivity of IT resources; while enabling cost/schedule variance prediction and recovery.
  • Redesigned the network infrastructure, providing 150% faster convergence and virtually eliminated signal point of failure.
  • Managed the configuration and deployment of a third-party enterprise system that tracked and organized all incoming lead data and prepared call sheets for a 30+ call center workforce.
Oct 2001Apr 2005

Software Engineer

Raytheon, ThalesRaytheonSystems

Responsible for the design and implementation of a major software unit in support of a NATO sponsored air defense project. Heavily utilized object oriented design principles to modernize the legacy code base. Executed all phases of software development life cycle including requirements gathering, architectural design, detailed design, prototyping, implementation and unit testing.

  • Produced system wide API for the purpose of tracking system health events, and initiating recovery protocols; helping achieve the project goal of 99.99% total system up time.
  • Earned recognition for designing and implementing an interface with third-party products for the graphical display of system events and their associated system health data; saving over 300 estimated hours of development time.
  • Utilized UML (component diagrams, class diagram, object diagrams, sequence diagrams) methodologies to document all software designs.



SOA Architect, Certified

Software Engineering Institute at                       Carnegie Mellon University

Computer Science

California State University, Fullerton