Jun 2014 - Present
ValuEcom Info Solutions Pvt Ltd
Process Lead Since ValuEcom InfoSolutions are a leading provider of outsourced IT solutions across a variety of markets. Working across multiple industries, we can support the growth of organizations by offering leading edge application development, support, design and other technical management services
Jan 2014 - May 2014
Liventus Technology services Pvt. Ltd.
Assistant Liventus is a full service Business Solutions Technology company. We offer dedicated teams of full time developers, graphic designers, marketing professionals, network managers, and business consultants. We have created and managed, from the ground-up, dozens of eCommerce sites that generate revenues in excess of 10 million dollars annually. Roles and Responsibilities: Editing HTML Files for Weekly E-Mail Campaigns for vendors. Preparing new shops for image uploads. Analysing images to give descriptions and SEO tags which will attract customers. Working with team in USA as needed. Manage uploading of images to external sites. Applying images to multiple products. Adjusting images to fit products as needed.
Jul 2013 - Dec 2013
S.A. Ecommerce Solutions Pvt Ltd
Catalog Specialist S.A. Ecommerce Solutions Pvt Ltd is internet subsidiary of Vacuums Unlimited. Vacuums Unlimited is a family-owned small business that has been in existence for over 30 years. As an online retailer, Vacuums Unlimited has been in business since 1996 and ships everything from hard-to-find replacement parts to popular vacuums all over the United States and Canada Roles and Responsibilities: Managing the entire product catalog of Govacuum.com on all its marketing channels i.e. Amazon, ebay, sears, Rakuten etc Updating and maintenance of the products in the catalog and also addition of newer products. Providing customer support over phone, chat and E-mails. Order processing using Magento application Researched lost orders and traced shipments Checked stock availability to fill scheduled deliveries
Jan 2011 - Jul 2013
Catalog Associate Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. Job Profile:(Inbound support service and New Item setup) Roles and Responsibilities: Adding new items and updating catalog content Ensuring that the website content is accurate and up to date. Identifying and correcting errors/complaints Interacting/coordinating with vendors/manufacturers regarding product update and issues Highlighting updates received from stakeholders on process to Manager Preparing daily workloads for staff & coordinating the daily allocation of work. Mentoring and training up junior and new staff.
Jul 2009 - Dec 2010
First American(India) Pvt Ltd
Process Associate First American(India) Pvt Ltd provides Back Office Processing Support for First American Title is a co., of professionals who process the Title Reports validating the documents related to property, ownership and legality for Title Insurance. Roles and Responsibilities: Using Oracle 11i application, e-payable to process invoices Processing different types of invoices like utilities check request, claims and losses Having access to process all priorities like none, low, medium, high and approval not required Sending MIS reports to the management(Production and Quality report, SLA reports)