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Work experience

Jul 2015Oct 2015

Inside Sale Representative

Hosteltex-Welcome Amenities 

Outobound calls to italian hotel in order to sell amenities products

Jul 2014Apr 2015

Inside Sale Representative

Tom Tom Telematics

- Inbound and Outbound calls to italian companies in order to sell Tom Tom GPS hardware and software.

Dec 2013May 2014

Marketing Prospector

Nexeo Solutions

- Outbound calls to plastic italian companies  in order to make new customers.

May 2005Mar 2012

Customer Service Representative


- Deal with customer's enquiries concerning products and services related to credit card.

- Responsible for managing customer's complaints and for resolving any type of issues following company's guidelines and policies.

- Selling products and services 

- Ensured that all customers were satisfied through an excellent standard of service.

May 2001Jul 2004

Food & Beverage Manager

Four Season Hotel Dublin

- Oversee all matters related to food and beverage.

- Manage budgets related to the whole process of buying food and drinks for the hotel.

- Responsible for all business operations including interviewing, hiring, training and scheduling.

- In charge of monitoring inventory, including food, beverages, supplies and other restaurant equipment.

- Resolving customer's complaints about quality and service and ensure that the company complies with health and food safety regulations.

Sep 1999Apr 2001

Restaurant Manager

Liaison Restaurant Dublin

- Responsible for restaurant finances 

- Manage restaurant staff in order to maintain high service standards and high customer satisfaction.

Sep 1995Jul 1999

Mediterranea Impianti SRL - Palermo


- Responsible for designing urban projects.


Sep 1989Sep 1995


Universita di Architettura di Palermo
Sep 1984Jul 1989

Diploma Scientifico

Liceo Scientifico Internazionale


Microsoft Office 
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Italian Language