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Gabriela Petrovska

Administrative Officer

Personal Statement

An accomplished, versatile and results-driven professional with extensive experience in sales, administration, conflict resolution and customer care roles. Now looking to secure a challenging and rewarding new position as Administrative Officer where skills, knowledge and expertise gained throughout previous experience can be transferred across and utilized to best effect for the benefit of your organisation.

Key Skills

Knowledgeable in bookkeeping and accounting familiarity.
Accounts payable specialist; Invoice processing.
Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint; Basic knowledge in SAP.
Exemplary problem-solving skills; Able to identify problems and implement corrective processes.
Customer relations; Customer service oriented.
Reliable, punctual, professional and competent.

Work experience

Apr 2015Present

Economist in the Plan and Analysis Department,

Skopski Leguri Dooel, Skopje, Macedonia
  • Calculating the actual and planned production costs of the final product.
  • Analyzing the deviations from the planned to the actual expenditures.
  • Preparing daily, monthly and yearly reports.
  • Preparing the report of the technical-economical indicators of the company performance.
  • Calculating the transportation costs on daily basis.
  • Calculating the dynamics of the general expenses.
  • Diary management, typing correspondence and documents, creating presentations and creating meeting minutes.
Aug 2014Mar 2015

Food and Beverage Assistant in the F&B Department

Ramla Bay Resort, Mellieha, Malta
  • Presenting a professional and friendly first impression of the company to all visitors and clients.
  • Administrated and supervised the Food and Beverage Department.
  • Entered orders into the computer system quickly and in proper sequence.
  • Controlled food and beverage inventories and costs.
  • Maintained records of personnel performance, labour cost and sickness.
  • Reviewed all course events, large parties and reservations.
Nov 2008Aug 2014

Sales Manager's Assistant in the Sales Department

Gama Vip, Skopje, Macedonia
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Served as the main liaison between customers, management and sales team.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Feb 2008Nov 2008

Junior Specialist for data entering and payment in the B&C Department

Vip Operator Dooel, Skopje, Macedonia
  • Preparing all emphatically documentation for activation of the new and existing business customers.
  • Collaboration with other departments, general dealerships and customers.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Entered numerical data into databases in a timely and accurate manner.
  • Obtained scanned records and uploaded them into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.


Oct 2010Oct 2015

M.Sc in Corporate Finance and Banking

University American College Skopje

Master thesis in progress- Title "From credit growth to credit crunch. The case of Macedonia"

Sep 2008Jun 2010

Bachelor Degree in Finance

University American College Skopje

Knowledge of economic and accounting principles and practices, the financial markets, banking risk, analysis and reporting of the financial statements, principles of lending.

Other Skills and competences

  • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Multicultural Sensitivity/Awareness
  • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.


Willingness to Learn
  • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.


May 2010Jul 2010

Financial Planning and Analysis

Cosmo Innovate Centre-Skopje
Jun 2010Jun 2010

Advanced MS Excel 2007

Semos Education – Skopje
Feb 2010Apr 2010

Financial Accounting

Cosmo Innovate Centre – Skopje


References are available upon request.