Gabriel Popa

Skills at a glance:


Experience in a Microsoft environment (enterprise)

- 6+ years experience with servers set up, maintenance and administration: Exchange Server 2010, Windows Server 2008R2, Windows SBS 2011, with Active Directory, Domain Controller, Remote Desktop services, Outlook Web Access and Outlook Anywhere, IIS, Terminal Services and Microsoft Hyper-V server management, Citrix XenServer - Experience with Backups, Disaster Recovery plans and implementation - ERP, Reporting, Data mining - Setup and maintenance of online presence (websites, web stores, in house web hosting, online accounts, knowledge bases, etc)

Network Infrastructure and Security

- 6+ years of enterprise networking experience (TCP/IP, DNS, DHCP, VPN) - Experience in designing and implementing network topology - Usage of various tools for monitoring and reporting of network activity/traffic (BackTrack 5) - Set up and maintenance of switches, routers, network printers, firewalls, security appliances (Astaro, Sophos) - Experience with securing, maintaining, optimizing and troubleshooting networks

Scripting and Programming

- Python and Django Framework, PHP, Microsoft SQL, MySQL, PervasiveSQL, SQLite, Crystal Reports - Windows scripting (Backup, AD Group Policy and other) - Web Design - HTML, CSS, AJAX and JavaScript Usage Of Applications / Tools: - ServiceNow Support Ticketing System - Server PowerShell, Exchange PowerShell - Experience end exposure to *NIX family OS's (Debian and Ubuntu) - Appliance administration using VMWare and virtualization tools like Microsoft Hyper-V - Extensive experience with Google Apps for Business, including user migration - Manage virtualization systems and implement cloud technologies

Technical support

- 6+ experience in providing operational and day to day support for the organization's information systems - Experience in using the ServiceNow support ticketing system Other skills: - Ability to take direction but act with initiative and self-motivation to meet deadlines and responsibilities - Ability to take charge and manage a team when required - Critical thinking and analytical skills - Able to communicate clearly and concisely - Willing to always learn and stay up to date with emerging technologies - Use of personal knowledge to build required tools if missing on market or having high costs associated (example: please see attached portfolio at bottom of Resume) - 4+ years management and supervisory experience

Work History

Work History
Nov 2013 - May 2014

IT Specialist - Systems Administrator

Mosaic Corp.

Highlights of my work include but are not limited to:

  • Manage virtualization systems and implement cloud technologies, as well as the Citrix XenServer platforms
  • Ensure liaising with subsidiary management to improve their Company operations through facilitating the implementation of IT systems and IT best practices within their organizations
  • Manage and support the resolution of software and hardware issues for the owned group of companies
  • Engage and manage external IT Consultants as needed
  • Set up and manage Google Apps for Business
  • Manage the electronic preparation of reports required to obtain financial data from the various ERP systems for use by management
Feb 2012 - Sep 2013

IT Manager / Network Administrator

Teledyne VariSystems Oil and Gas

As VariSystems Corp. is acquired by Teledyne Inc. (USA), overlooking IT operations and responsible for:

  • Set up / administration of company's system servers: Exchange Server 2010, Windows Server 2008 with Active Directory, Domain Controller, Remote Desktop services, etc
  • Set up / administration of ERP server system (GlobalShop) - including Business Intelligence Reports (Crystal Reports), Shop Floor Scanning, etc.
  • Monitoring and enforcing compliance by responding to security concerns and alerts
  • Set up /administration of server's login for users and backup scripts in order to ensure compliance with company policies.
  • Set up, monitor and test daily, weekly and yearly backups of software
  • Comply with Disaster Recovery procedures
  • Set up / administration of Surveillance camera systems
  • Maintain user access control for building access using the Tyco ADT card reader systems
  • Maintain and change/re-assign phone extensions for users as well act as a liaison for wireless voice and data provider in order to service mobile users
  • Maintain vendors and contractors relationship
  • Set up / maintain user access to VPN as required, in compliance with companies policies.
  • Set up / maintenance of companies websites, including an online web store
  • Provide Help Desk support and training for over 100 employees using the ServiceNow support ticketing system
  • Attend corporate IT meetings as required to discuss issues and new strategies
  • 2+  years supervisory experience
Oct 2008 - Feb 2012

IT Network Administrator

Varisystems Corp.
  • Administration of company's email, file and database servers: (Exchange Server 2003 and currently Exchange Server 2010, Windows Server 2008R2)
  • Set up / administration of Astaro Security Gateway Firewall
  • Set up / administration of local Intranet website
  • Administration of Blackberry Server (currently no longer in use)
  • Provide Help Desk support and training for employees
  • Maintenance of hardware and software on company's computers
  • Elaboration of network topology, upgrades, and maintenance
  • Research and implement new technologies
Apr 2006 - Oct 2008

Telecommunications Field Technician

Total Communication Services
  • Type of serviced equipment: Toshiba Telephone Systems (Strata CIX100 certification), POS, Printers, IP Phones, LAN, WAN
  • Experience with network infrastructures – Switches, Firewalls, Routers
  • Software installation and maintaining
  • CAT5 and CAT6 networking - network design and topology, cable running and termination (Hubble), as well as network testing
  • Troubleshoot existing systems (post-installation support)
  • Use manuals and other documentation in order to research information
  • Provide support for customers over the phone as well as on location
  • Read and interpret blueprints
Mar 2003 - May 2005

Photo Department Manager

Colorbox LTD.
  • In charge of the Photo Department on board of cruise ship Saga Rose
  • Duties: ensure that quality of service and products meet the standards imposed by Head Office;
  • Monitor employee’s performance - appearance, ongoing training towards a costumer satisfaction oriented attitude;
  • Paperwork and reporting: stores, delivery orders, revenue
  • Maintenance of equipment
  • Set up portrait studio and taking formal portraits
  • Assign tasks and rota’s for employees
  • Train new employees and answer costumer queries

Mar 2001 - Jan 2003: Photographer

  • Duties: taking photographs on board as well as off the ship;
  • Set up portrait studio and taking formal portraits
  • Retail work in the Photo Shop located on board of the ship
  • Dark room work (processing and developing) - Computer and scanner work – digital photography
  • Troubleshoot costumer cameras (film and digital)
Feb 1998 - Nov 2001

System Analyst

Action Salvage LTD
  • Duties: meet up with costumers; understand and record their needs in regards to custom made computer applications.
  • Maintain and develop customer database/relationship
  • Duties also involved writing and testing code (Visual Basic, MS Access and SQL)

Portfolio - some of my work:


Sep 2013 - Apr 2014

IT Security Certificate of Achievement

SAIT Calgary

 - IT Security & Compliance Management - Malware & Forensics - Network & Operating Systems Security - Web Application & Database Security

Oct 2007 - Nov 2007

Toshiba CIX Installation and Administration

Toshiba Canada
Jan 1998 - Mar 1998

VB Applications Developer

Computer and Communications Institute
  • Visual Basic Programming Language
  • Database Interface Programming(MS Access, FoxPro)
  • Microsoft SQL
Aug 1995 - Sep 1995

Computer Operating Systems

International Computer School
Apr 1990 - Sep 1993


Technical College Nr4 - Economics
Mar 1988 - Sep 1990


Bucharest High School