Download PDF


Combined 8 years in face-to-face customer service in retail, marketing and insurance sales.  Additionally, 2 years experience in debt collection, low-level fraud detection and clerical duties.  Promoted in multiple positions based on ability to adapt and thrive in changing markets, willingness to go above and beyond for customers and clients alike , and team dedication.  

Work experience


Shipping and Receiving Clerk

Akebono Brakes Corp. --Clarksville, TN

Clerical operator assisting lead team in office organization and driver activities for one of the largest factory-to-factory brake suppliers in the world. ● Paired closely with lead and management to streamline operations in back­ end warehousing, loading, and offloading. ● Detail orientation stressed in data entry and filing as daily audits are performed in office by myself and supervisors, in warehouse and by corporate offices in both the United States and Japan.


Technology Senior Sales Associate, Internal Key Holder --Clarksville, TN

Office Depot

Trained on and experienced Windows operating systems, repair, and maintenance and electronic/technology sales. Held to tracker results in both divisions. ● Supervisor of a small number of employees in day to day activities with a middle management capacity. ● Set plan-o-grams and corrugates, utilized recovery time when not on the bench or the floor.


Customer Service Representative --San Bernardino, CA

Enterprise Holdings, Inc

Part of a team dedicated to knowledge of product, knowledge of service and fair business practices while involved in insurance sales in Region 32, a highly experimental market. ● Collected defaulting rental payments and assisted police in repossession activities. Trained in low level fraud detection. ● Drove and maintained a fleet of 300 + vehicles ranging from sub-compacts to fifteen passenger vans.



Austin Peay State University

Aspiring Music Therapist, Working Toward a BS in Psychology with a Minor in Music


Available Upon Request