Gabrielle Josie

  • Sanford US-FL
Gabrielle Josie

Portfolio

Skills

Skills

Microsoft Office Applications

Word Excel PowerPoint Outlook

Work History

Work History
May 2013 - Present

Personal Banker

Wells Fargo
Dec 2012 - Apr 2013

Tier 1 Floor Support

The Hartford (KForce Staffing)

·Researching trouble tickets created by Tier 2 representatives

·Resolving internal and external inquiries via email, phone, and/or fax

·Assisting Tier 2 representatives with their calls for Tax Services Unit

·          Creating and/or correcting tax forms (i.e. 1099’s and W-2’s)

May 2012 - Dec 2012

Administrative Assistant

Florida Surgical Repair

·Answering calls and transferring to appropriate parties

·Providing courier service for accounts within Central Florida

·Updating vendor and customer information

·          Creating and distributing invoices

Jul 2011 - Jun 2012

Sales Associate

Best Buy Mobile

·Greeting customers

·Cashing customers out

·Troubleshooting devices

·          Assisting customers in phone, plan, and accessory selection

Nov 2011 - May 2012

Tier 2 CSR

The Hartford (KForce Staffing)

·Researching/creating trouble tickets

·Resolving internal and external inquiries via email, phone, and/or fax

·Taking inbound calls for the Tax Services Unit

·          Creating and/or correcting tax forms (i.e. 1099’s and W-2’s)

Oct 2010 - May 2011

Manager

Discount Phones LLC

·Assisting customers in phone, plan and accessory selection

·Marketing for my 2 locations

·Creating the schedule

·          Recruiting, interviewing and terminating employees

Aug 2010 - May 2011

File Clerk

Allied Industrial Supply (Catawba Valley Staffing)

·Filing all accounting paperwork

·Maintaining customer payment databases

·Organizing and copying invoices/ balancing receivable accounts

·          Updating vendor information

Nov 2007 - Aug 2009

Manager

Basix Menswear

·          Marketing for commission and salary based sales

·Processing payroll

·Creating schedules and sales goals for my 2 locations for all employees

·          Recruiting, interviewing and terminating employees

Oct 2008 - Jun 2009

CSR

Convergys

·Receiving inbound customer service calls

·Assisting customers with account maintenance

·Taking payments

·          Updating customer information

Education

Education
Aug 2011 - Present

AA Applied Science

Seminole State College

·Dean’s List 2011 Fall Semester

Jan 2010 - May 2011

Lenoir-Rhyne University

·Dean’s List Spring 2010 and 2010-2011 school year