Gabrielle Langan

Interest

  • Marketing research and consumer behavior
  • Computer applications incl. Microsoft Office Suite and SPSS
  • Music - Back-up singer in a local band
  • Psychology┬á
  • Verbal and written communication styles
  • Learning styles
  • Volunteering as a memory care companion for older adults

Work History

Work History
Jan 2014 - Present

Director of Admissions and Marketing

St. Olaf Residence
  • Assisting patients through the admissions process so that they can easily find comfort in the homelike setting of our skilled nursing facility or assisted living facility.
  • Cooperating with the Director of Nursing and utilizing personal knowledge of Medicaid, Medicare, and managed care insurances to approve patient referrals clinically, as well as financially.
  • Developing relationships with doctors and other healthcare providers to increase referrals into our system.
  • Collaborating with community organizations and businesses to gain a stronger and more reputable brand image in the North Minneapolis area.
Sep 2012 - Jan 2014

Centralized Scheduling Preceptor

Minnesota Gastroenterology
  • Obtained "Scheduler of the Month" award 10 times.
  • Volunteered at several marketing events, representing the company by handing out brochures, answering questions, and running interactive games.
  • Communicated with patients to accurately schedule them for procedures and office visits at six different clinics throughout the twin cities.
  • Trained new employees on scheduling processes and rolled out new processes to current employees.
  • Assisted education and management departments in developing new training methods and documents
  • Facilitated communication between patients and patient coordinators to quickly and accurately answer questions and concerns.
    Oct 2011 - Apr 2013

    Lead Direct Support Professional

    Cooperating Community Programs, Inc

    • Lived with and planned activities for four women with varying degrees of physical and developmental disabilities
    • Passed medications and documented health information accurately each day
    • Trained new staff in personal cares and medications for each consumer
    • Provided emotional support for consumers dealing with psychological issues
    • Tracked spending by clients and staff to manage and plan house budget

    Education

    Education
    Aug 2007 - May 2011

    Bachelor of Arts

    Saint Mary's University
    • Graduated Magna Cum Laude with an overall GPA of 3.76
    • Section leader in various collegiate choral groups
    • Executive Assistant of Student Senate 2009-2011
    • Annual Fund Associate 2009-2011
    • Member of Intercollegiate Lacrosse team 2009-2011

    Certifications

    Certifications
    Jun 2014 - Present

    Housing Managers' Education Series

    Care Providers of Minnesota
    Completed Housing Managers' Education Series May-June 2014, presented by Care Providers of Minnesota. The speakers at this conference presented on topics such as Human Resource Management, Quality Initiatives in Home Care, Marketing Strategies, Home Care Regulations, Payment Sources, Relationship-Building, and Legal Issues (Landlord-Tenant Law).