SpectraCare, Inc. is a home healthcare provider, providing home and clinic dialysis, and infusion services.
Responsible for the performance and supervision of the general office. Oversaw patient admissions, insurance verification, service price negotiation, billing and collections for home and clinic dialysis and infusion services. Researched reimbursement and regulatory information. Prepared revenue reports, profit and loss statements and performed routine analysis on accounts receivable. Led and trained office Insurance Specialists and Office Assistants. Supervised administrative support team in the preparation of payroll, office purchasing, and accounts payable. Indirectly supervised Insurance Specialists in multiple branch offices.
Promoted from the poition of Office Manager: Performed and supervised general management duties including payroll, accounts payable, human resources, reporting of weekly patient/physician statistics, monthly revenues, and profit and loss statements. Coordinated office meetings, maintained office equipment and supplies, and oversaw purchases. Provided outstanding customer service and problem solving techniques to assure good public relations. Created and revised existing computer systems. Performed activities for patient admissions and reimbursement of infusion, dialysis, and DME services. Developed positive account relationships through obtaining accurate and complete admission information, verifying insurance for financial suitability and profitability, and communicating effectively to ensure appropriate coordination of patient care. Oversaw billing of each revenue source and monitored timely payment. Supervised secretarial support to executives.