Senior Membership Director of Sales & Marketing
YMCA of Central Florida
Responsible for the leadership to membership, marketing and sales team. Provided leadership in development, coordination, planning, administration, and supervision of member services staff and membership retention and sales. Managed day to day operations, membership services, growth and retention, program growth & development, staff leadership, fiscal management, volunteer development, and fund raising. Obtained YUSA Team Leader Organizational Certification. Conducted staff trainings/development, community collaborations/sponsorships, building relationships, new program innovation and improved quality. Conducted proactive fundraising marketing/promotions campaigns/SWOT analysis, and planned and organized quarterly events.