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Work experience

Mar 2010Present

Senior Membership Director of Sales & Marketing

YMCA of Central Florida

Responsible for the leadership to membership, marketing and sales team. Provided leadership in development, coordination, planning, administration, and supervision of member services staff and membership retention and sales. Managed day to day operations, membership services, growth and retention, program growth & development, staff leadership, fiscal management, volunteer development, and fund raising. Obtained YUSA Team Leader Organizational Certification. Conducted staff trainings/development, community collaborations/sponsorships, building relationships, new program innovation and improved quality. Conducted proactive fundraising marketing/promotions campaigns/SWOT analysis, and planned and organized quarterly events.

Feb 2009Jan 2010

Area Sales Manager - Financial District

REGUS MANAGEMENT GROUP, LLC

Responsible for generating new business revenue within a geographically defined territory.Generated revenue through proactive lead generation and reactive selling.Exceeded the sales targets/metrics, such as revenue targets, deal volumes, conversion ratios and calls/visits.Sales were made by handling leads and converting prospects into customers and managing a sales pipeline.Primarily focused on a defined territory, responsible for securing business and selling the entire office product line across the globe.

Jun 2004Feb 2009

General Manager of Sales and Operations

THE REGUS MANAGEMENT GROUP, LLC

Responsible for the sales and operations of the business center. This includes marketing, pipeline development, fiscal accountability, profitability, networking events, and the appearance of the center.Managed an operating budget of $1 million dollars. Retained and expanded upon existing client relationships, fostered and created new client relationships, and managed the delivery of all client services. Maintained a strong sales professional relationship with the clients and managed and lead an operations team.

May 2003Jun 2004

Internship - Public Service Aid

MIAMI DADE COUNTY PARKS AND RECREATION

Updated and organized operation files such as payroll, and subject matter. Produced and edited the quarterly newsletter for the Region 3 department. Oversaw and implemented numerous projects such as the Ojus Audit, Summer Attendance Program, Facilities Maintenance Standards System. General clerical, typing, data entry, spreadsheet, emailing, faxing, and phone calling duties were required.

Education

Skills

Proficiency in all Microsoft Office Applications
Advance all levels Includes: Word Excel Powerpoint Outlook Publisher   Additional Applications: Pivotal Oracle People Soft Kronos Internet Research Intranet Resource Site Social Media Applications
Bilingual in English and Spanish

References

Ryan Gonzalez

“Jose is a detail-oriented sales manager who works diligantly to produce maximum sales outcomes efficiently and effectively. I've had the pleasure to work with Jose in a business leadership capacity and his friendly demeaner and ability to persuade clients towards a win-win partnership demonstrates why he has been so successful in his career. I highly recommend Jose for your business, as he has the capability to meet and surpass sales goals and increase revenues, while at the same, adding morale and leadership to your sales team.” January 15, 2010

Ryan Gonzalez , President & CEO , Ryncta Productions, Inc

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Professional Recognition:

Top 10 Executive Commercial office deal maker (regus) 2004-2009

Who’s Who in Business Professionals and Executives 2008

Interest

My interests include:

Fitness

Traveling

Golf

Business

Reading

Exploring new interests

Sports

Networking

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Professional Associations:

Member, FLORIDA INTERNATIONAL ALUMNI ASSOCIATION

Member, Tau Kappa epsilon International fraternity alumni association

Member, EMERGE tampa Florida young professionals group

Member, SOUTH FLORIDA SPORTS LEAGUE

Volunteer, HIS HOUSE ORPHANAGE ORGANIZATION

Summary

Top-performing and success-driven professional with a proven background promoting growth and profitability for key performance business indicators. Sharp business manager and tenacious leader capable of driving business development and operational initiatives while identifying and capturing market opportunities to expand customer base, increase revenues, and enhance profitability. Confident, analytical, and strategic thinker possessing extraordinary entrepreneurial spirit, a strong customer service orientation, and a fundamental knowledge of the nuts-and-bolts of business leadership.

Cross-Functional Expertise:

·Cross-cultural Relationship Management

·Forecasting , Business Planning & Logistics

·Budgeting / Profit & Loss Accountability

·Contracts, Negotiations & Partnerships

·Needs Assessment & Identification

·Product & Service Management

·Superb Presenter & Communicator

·Team-Building & H.R. Leadership

·Fluently Bilingual in English & Spanish

·Critical Thinker & Problem Solver