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Summary

  • 15+ years of successful management experience.
  • 10+ years of experience in merchandising, account management, and sales.
  • Developed and sustained relationships based on knowledge and trust with internal management employees and clients.
  • Managed large scale accounts/projects in excess of hundreds of thousands of dollars.
  • Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills.
  • Excellent communication skills.
  • Train and mentor new personnel while providing both positive and negative feedback to reinforce skills and build self esteem.
  • Proven self starter while working both independly and as a team player.
  • Utilize excellent business judgment and time management skills to balance efforsts in the field, multi-tasking to ensure goals and deadlines are consistently exceeded or met.
  • Proficient in Quickbooks, Windows, Microsoft Word, Access 
  • Aggressive attitude & competitive due to athletic upbringing

Work experience

Mar 2006Dec 2009

GENERAL MANAGER, OPERATIONS MANAGER

INNERVIEW TECHNOLOGIES, INC.

Innerview Technologies is a underground utility firm that specializes in trenchless maintenance and repairs of sewer pipes.

  • Provided superior leadership, direction and guidance for a team of diverse employees.
  • Successfully increased profits and reduced losses by increasing production and reducing overhead.
  • Created and maintained safety policy and training programs.
  • Established and maintained relationships with key clients.
  • Governed all departments; sales, administration, and operations.
Aug 2005Mar 2006

OFFICE MANAGER

INNERVIEW TECHNOLOGIES, INC.

  • Supervised all administrative personnel.
  • Responsible for submitting payroll, doing accounts payable and accounts receivable duties.
  • Conducted interviews, hired and provided training to new employees.
  • Assisted with all insurance companies and claims.  
  • Jan 2003Aug 2005

    OPERATIONS MANAGER

    EQUITAS SEWER SERVICES, INC.

    Equitas Sewer Services, Inc is a underground utility firm that specializes in trenchless maintenance and repairs of sewer pipes.

    • Managed large scale projects with budgets exceeding hundreds of thousands of dollars
    • Scheduling of all jobs and field personnel.
    • Coordinated all sub contractors, job materials and rental equipment.
    • Conducted interviews of potential employees
    • Responsible for lowering job costs and implementing new ideas to increase profits.
    • Supervised 20+ employees.
    Nov 2000Jan 2003

    SALES REPRESENTATIVE

    • Increased client base by 40 % by cold calling.
    • Cultivated client relationships to better understand their needs, acting as client advocate, while acting in the best interest of the company.
    • Trained new sales staff.
    • Provided quotes and estimates to clients based on doing site visits.
    • Laid out projects as to what materials, equipment, and what operators would be needed utilizing existing database.
    • Maintained and expanded client database.
    Feb 1988May 1999

    ACCOUNT MANAGER, RETAIL SPACE SPECIALIST

    COCA COLA ENTERPRISES

    Coca Cola Enterprises is the worlds largest marketer, producer and distributor of Coca Cola products.

    • Supervised 6 employees that merchandised and delivered product in my sales territory.
    • Managed 8 chain supermarkets, several drug stores and approximately 60 convenience stores in my territory.
    • Worked closely with store managers, owners, and staff to sell for as much space and distribution of all Coca Cola products inclusive of counter space, display space, and cooler space.
    • Merchandised all products to ensure proper rotation and cleanliness of all areas that product was displayed and proper Point of Sale material.
    • Ordered product for all stores and utilized hand held computer to transmit orders to dispatcher.
    • Worked with chain stores in doing resets of products.

    Education

    19901989

    Fire Inspector Certification

    MID FLORIDA TECHNICAL INSTITUTE
    Sep 1983May 1986

    Various Credits

    VALENCIA COMMUNITY COLLEGE