Technical management professional with over 25 years of experience and strong passion in Six Sigma process improvement for on time production management. Proven success of blending business acumen and technical talents to exceed demanding corporate's goals and objectives. Key strengths include developing worldwide mobility manfacturing technology solutions for international business with rock solid organizational skills, resource management, project scheduling, coaching, training, and problem resolution with C-level executives. Always interested in expanding contact network to support with business referrals.
Jan 2007 - Present
Engineering Manager, Enterprise Storage
Responsible for SAS/SATA firmware, Linux/Windows Server RAID disk array product test automation development and validation. • Kicked off new Process Improvement Opportunity (PIO) initiatives which automated engineering processes to improve efficiency and managed product release control through subversion. • Developed stage-gate processes which provided guidelines for junior engineers to make quick, accurate tactical decisions to approach issues in order to achieve company strategic goals. • Provided training and improved failure analysis skills for engineers to determine root causes on time & implement firmware fixes for OEM customers. • Successfully negotiated with Microsoft, Apple, Marvell and other vendors to streamline product development. • Reduced development time by leveraging common code implementation and flash update processes to improve proficiencies. This effort helped find root causes to fix issues before launching. • Successfully coordinated Servo, Channel, Controller firmware by hosting daily triage meetings. • Increased Enterprise product market shares 5% by launching 7200RPM 2TB drives.
Jul 2006 - Jan 2007
Director of Engineering - Software
Responsible for day-to-day operation of software development of Orion for AIX, Linux, Windows and product management worldwide. • Established fundamental engineering processes to secure product quality for basic software development and completed several software vendor contract renewals. • Successfully completed AIX clustering project and Linux HA clustering solutions. • Developed sales collaterals and benchmark competitive analysis data report and Pre-sales presentation for WW solutions architects to use on Site Survey/SOW in Vision Professional Services and IBM System p partners and resellers. • Delivered technical presentations to train the trainers for Customer Care, Education and Sales & Marketing teams. Results: • Completed and delivered AIX HA solution, Integrator 5 (ETL) in China, Europe and presented solutions at IBM System p 2006 conference with IBM HACMP. • Completed strategy report and delivered technology roadmaps with strategic partners.
May 2005 - Jul 2006
Sr. Enterprise Architect
Responsible for designing and delivery of IT solutions of Intel Active Management Technology and OS Image Assessment/ Migration/Management Services for data center servers and client OS worldwide. • Co-managed Senior Consultants to run professional services in several different geographies including China. • Co-authored technical white papers to support Intel vPro launch, RFID, WiMAX, server virtualization rollouts. • Invented and developed STS (Strategic Technology Solutions), PoCs (Proof of Concepts) and successfully delivered most business solutions worldwide using *Ts. • Created all Solution Deliverables and Service Delivery Kits, Sales and Pre-Sales collaterals for Intel product launches with Microsoft Vista and Office 2007 at Microsoft Airlift event. Results: • Achieved Division Awards by increasing average deal size and improving customer satisfaction within 2 qtrs. • Created a 5-year technology roadmap with profitable solution development for generating revenues to reach ISS NorthStar goals by increasing business in the next 3 years.
Sep 1996 - May 2005
Group Manager, CTO
Toshiba America Information Systems
Responsible for custom software development teams in pre-installed software image production from inception to deployment of all Microsoft Windows operating systems including custom ruggedization solutions of portable notebooks, PDAs and Server Appliances for over 700 corporate accounts in the U.S. and Latin America. • Defined and executed market penetration strategies and marketing campaigns which greatly improved corporate sales by signing over 100 contracts a year from competition. • Resolved escalated issues to fulfill customer satisfaction with fast QFE releases and on-time order shipment without production holds.
Mar 1995 - Sep 1996
Senior Staff Engineer, Enterprise Storage
Mitsumi Alpha Peripherals
Created SCSI drivers and A/V application utilities which simultaneously played 9 MPEG movies over IBM SSA bus, securing an OEM volume production contract with IBM.
1994 - 1995
Senior Staff Engineer, Windows Device Drivers
Konica Minolta-QMS, Inc.
Defined project scopes, created code implementation plans and managed to develop PostScript level 2 printer driver and Windows application utilities with Software 2000 developers in the U.K. for Konica Minolta-QMS color printers in Windows 9x.
1991 - 1994
Project Leader, Windows Device Drivers
NewGen Systems Corporation
Developed printer drivers and managed teams of engineers to test and certify Windows drivers and application utilities to double revenues with strong penetration into PC clients market.
1986 - 1991
Software Development Manager
Responsible for I.D.A.S. software architecture design and overall supervisory duties including staffing, team building and performance reviews to successfully publish digital Parts image catalogs Rockwell International, GM and Honda’s Automotive and Aerospace .