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Interest

- Golf

- Skiing

- Bowling

- Reading

Summary

Highly motivated professional that is team oriented, one with a strong record of surpassing expectations and goals. Also possesses strong interpersonal skills and the ability to interface with others of all levels.

Work experience

Jan 2009Jul 2009

Senior Loan Advisor

Amerisave Mortgage Corporation
• Work with customers to find and tailor mortgage products to their needs. • Sell refinances and purchases over the phone in a call center environment. • Excellent customer service, where referrals were provided from customers. • Proficient in wide array of mortgage products for refinances and purchases.
May 2005Sep 2008

Account Executive

Countrywide Home Loans
• 2007 Master Summit winner, Top 10% of all Account Executives in the company. • Proficient in wide array of mortgage products for refinances and purchases. • Grew overall sales for Countrywide by servicing existing customers. • Met or exceeded goals on a regular basis. Delivered 8-15 loans a month, worth over 1.5 million. • Self-sourced leads through customer referral. • Created new relationships with prospective clients by tailoring financial products to fit their needs. • Excellent customer service that created repeat business.
Oct 2003May 2005

Assistant Branch Manager

Hertz Rent a Car
• Oversee and supervise daily branch operations. • Ensure policy and procedural compliance for the branch. • Train and develop staff in all areas of branch operations. • Ensure quality service standards are maintained of the branch. • Motivate and develop all employees in the area of internal sales. • Provide necessary reports to upper management on branch status. • Build relationships to gain more business. • Uphold sales goals on a daily, monthly and quarterly basis.
Mar 2003Sep 2003

Sales Associate

Tripwire
• Qualified corporate and government leads for their interest in Tripwire software. • Presented online demonstrations of software to interested parties. • Prospected new customers, through cold calling. Averaged over eighty calls and three hours on the phone, per day. • Work with outside and inside sales personnel to gain new accounts.
Feb 2001Mar 2003

Corporate Account Manager

CDW
• Top 10% of all Account Mangers in sales production. • Sought and qualified new accounts through cold calling. Averaged 100 calls and 4 hours on the phone per day. • Participated in extensive sales training in classroom, retail and technical settings before beginning phone sales. • Continued my education on networking, volume software licensing, network storage, network security, and other technical topics. • Built relationships with customers in order to gain trust and grow return sales. • Increased sales, while maintaining existing client base.

Education

Skills

MS Office

Certifications

Washington Mortgage Broker License

State of Washington

Oregon Mortgage Broker License

State of Oregon