Work History

Work History

Quality Support

LDLC.com

Work placement contract

Mission

Expand the missions of the Quality Department and integrate the RoHS and REACH laws in the company's activities.

- Wrote procedures and updated databases, - Information consultant for several departments, - Played major role in the analysis of customers satisfaction, - Responsible for the legal and competitive watch, - Prepared and leaded several meetings concerning the continuous improvement policy.

Mar 2011 - Jun 2011

Public Relations

Dressel Divers Club International

Mission: Promote and sell Dressel Divers’ products and activities

In charge of the sells and the information inside the resort IBEROSTAR Hacienda DominicusManaging a team as well as the club’s planning

Mar 2010 - Mar 2011

Relocation Account Manager

E-Mobilia Group

Mission: Managing homesearches (in France and abroad) for corporate companies and their assignees-Responsible for the communication with the Human Ressources Departments

-In charge of the organization and the handling of the homesearch services

-Organization of training seminars for different customers -

Handling the contact with the assignee through the different steps of his/her mobility and the reporting to the Human Resources Department

Apr 2009 - Oct 2009

Manager Assistant

Alliance Services

Mission

In charge of the delivery organization for the regional newspaper LE PROGRES

- Managing the delivery quality, - Handling the customers complaints, - Managing and updating the clients databases.

Education

Education
Sep 2006 - Jun 2007

Bachelor of Science in Management

Université Lyon 3 Business & Management School
(course combining work and academic study)

One year of Business Administration studies done in the University of Seville, in Spain-2005/2006

Skills

Skills

Interpersonal Skills

  Research and Analysis of intelligence, from inside and outside sources Multitasking and classifying tasks and goals Handling pressure Being the main communication channel between customers and partners Managing a portfolio of customers Developping and enhancing the quality of the relationships and parternships with customers

Computing skills

Windows, Ubuntu and Mac OS. Microsoft Word, Excel, Outlook, Power point and Share Point. Mindjet Mind Manager

Languages Spoken

Summary

After having held a position of Relocation Account Manager in a prestigious company in France and being a expatriate myself in the Dominican Republic, I am now looking for a long term position abroad.Passionate by travelling and cross-cultural interactions, I am on my way to new adventures abroad, with a company holding exciting projects and ssignments up its sleeve!

If you are interested by my profile, do not hesitate to contact me!

Interest

Football -or soccer, depending on your country...-

Salsa dancing

Passionate by traveling and music listening

Close-up magic

Guitar playing

Scuba diving

Custom

European Driving Licence

French Red Cross First Aid Certificate