Dominique Bethea

• Directs preparation and distribution of written and verbal information to notify employees of the benefits programs, such as insurance, pension plans, 401K and Disability. • Oversees all aspects of COBRA information to over 3,000 employees – domestic and oversees • Works with providers such as Aetna and United Healthcare to resolve claims issues. • Evaluates services, coverage, costs, and options available through benefit providers to determine what programs best meet the company’s needs as well as employees • Ensures compliance of employee benefits programs with all ERISA and HIPPA requirements • Updating and maintaining multiple employee data bases such as Travis, PeopleSoft, and Cyborg

• Provided a high level of customer service and greeted every customer with enthusiasm and energy • Leader in exceeding monthly quotas for introducing customers to new credit cards accounts • Trained and mentored new employees to meet monthly sales and theft prevention goals • Handled cash register sales as well as merchandising the selling floor

• Prepared all commercial printing for Newburgh School District • Was responsible for the operation and general maintenance of equipment and to assist the graphic arts specialist as needed • Prepared comprehensive layouts of the design using techniques such as photography, illustration and computer generated imagery Designed and set up exhibitions for educational purposes • Handled general office duties