Mark Hawkins

Mark Hawkins


An enthusiastic, dedicated Digital Media Consultant, who enjoys the challenge of people and technology on a daily basis whilst quickly adapting to new working environments, concepts, applications and systems. Multi-faceted skill set to include web and print design, PRINCE2 certified Project Management and AGILE based Project management as well as being highly versed in digital photography and video production. Managed multi-million pound projects utilising standard project methodologies such as PRINCE2 and AGILE (DSDM) within the Public and Private Sectors, as well as for various Blue Chip organisations. Likes to set high but achievable standards of performance both personally and for the team. Strong leadership skills combined with good project planning and implementation experience ensure successful outcomes. Over 12 years experience working with Internet technologies and digital media as well as multiple operating systems including Windows, Mac OSX and Linux.

Work History

Work History
Nov 2009 - Present

Digital Media Consultant

Amanzi Information Services Limited
Bedfordshire based media consultancy specialising in information management as well as web and print solutions.
Aug 2008 - Nov 2009

Project Manager

Capita Childrens Services
Reporting to the Principal Project Manager, and the Senior Management Team at Programme Board level. Responsi-ble for managing a multi-disciplinary project team of ASP .NET Developers, Business Analysts and System Testers on several concurrent Social Care and Children’s Services software development projects, within multiple locations. Primarily aimed at LA funded management software for Children’s Centers and local Nurseries for deprived families including liaison with the Contact Point project teams. An AGILE development methodology is utilised as part of their Essential Unified Process framework that has been adopted within the organisation. Project reporting is based on the PRINCE2 structure. Also responsible for implementing project management processes and procedures and matrix management style working in a new division recently acquired by the organisation. This included change management, formal staff management and task and work package allocation. Implemented a working Project Management matrix within one of the new divisions of the organisation, comprising of 10 .NET developers, 5 software testers, and 3 Business Analysts where no formal structures had existed previously. Introduced work packages and tasks based working structure, based on iterative working practices. Improved quality of delivery and productivity by approx 25% within a two month period due to improved project management structuring . Instigated new testing procedures ensuring higher qualitative software delivery, that had previously been . neglected .
Apr 2008 - Jul 2008

Intranet Rollout Project Manager

St Andrews Healthcare
Reporting to the IT Manager, responsible for managing content migration of existing Intranet, based on SharePoint 2003 to a new SharePoint 2007 deployment within a 3-month timeframe. Functional requirements gathering, project planning using an Agile methodology, under a PRINCE2 framework along with .Net development scheduling and key stakeholder training management formed a significant part of the role. Instigated an internal Intranet communications campaign with key content administrators and Communica-tions Directorate to raise awareness and ensure take up and use of new Intranet platform Managed the migration of the public folders from Exchange to SharePoint 2007 via iterative scheduling with key content Owners and Administrators Initiated a Backup and Disaster Recovery strategy Managed the implementation of 3 new virtual environments for development, testing and training
Jul 2007 - Mar 2008

IT Project Manager

Capita National Strategies
Reporting to the IT & Web Programme Manager, successfully implemented an enterprise content management and community learning platform feasibility study, involving 3 core technologies; Open Source, Proprietary, and Proprietary based on Open Standards. Managed the tendering process with 3rd party suppliers and one internal control team to develop 3 functional prototypes utilising AGILE iterative development methodologies over 3 incremental development stages. Results were monitored by review panel. Responsible for presentation of final report to review panel. Managed a bespoke implementation and deployment of Microsoft Office SharePoint Server 2007 (MOSS 2007) for internal and external business usage utilising AGILE project management methodology within a PRINCE2 framework. This encompassed the integration of a Microsoft CRM and Documentum repository that communicated via a Biztalk interface into the MOSS 2007 development to allow for publication of an online resources catalogue.
Apr 2007 - Jul 2007

IT Consultant

amanzi information services
Working with a small but dedicated team of media specialists with a large network of IT, creative and project consultants. I have collectively been involved in media production and management for over 20 years in one form or another. With an extensive knowledge of photography - both digital and film based, digital design, software development as well as various other IT related services, I am well suited to accommodate almost any media and IT related request. With a well balanced skill set amongst the team, who will endeavor to help you with all your requirements, even after the job is complete with full support and advice for the duration of our relationship.
Apr 2005 - Mar 2007

Systems Operations Project Manager

• Managed multi-million pound projects utilising standard project methodologies such as PRINCE2, within the Public Sector as well as various blue chip companies and health sectors. • Managed entire development life-cycles of bespoke learning content management systems and bespoke document management systems from conception to launch within the public and private sectors • Increased sales returns by retailers by 65% over the previous three years via targeted emailing and telephone follow-ups on a regular basis over a six-month period. • Cut new application administration by 20% after assessing current workflow and initiating a streamlined management process for administering supplier applications. • Skills transfer to technical and non-technical people via workshops and individual training
Nov 2004 - Apr 2005

Transistion Manager

• Technical and design based project management skills • Operational management experience of large government projects • Experience of managing projects within local government, central government, health sector and corporate environments • Successful delivery of web based and intranet based solutions within diverse sectors • Managing the entire development life-cycle from conception to launch • Skills transfer to technical and non-technical people • Good, confident client facing skills • Good written and oral communication • Sound knowledge of offline and online design methodologies
Feb 2004 - Nov 2004

Technical Project Manager

Short term contract to facilitate Technical support and guidance and backup for e-learning materials procured for the further education and Adult Community Sectors. Technical Project Lead on e-learning material re-purposing.
Apr 2002 - Dec 2003

Business Development Manager

Learning Resources International
Head of 8 person software development team responsible for the creation and deployment of bespoke learning management systems and managed learning environments.
Oct 2000 - Apr 2002

Senior Graphic Designer

Lead designer out of 2. Responsible for all corpporate identities for bespoke learning management systems and manged learning environments. All marketing, on and offline promotional materials.


2007 - 2007

PRINCE2 Foundation Certificate



Jun 1998 - Nov 1998

Photoshop Masterclass - Advanced