Christopher Marshall

Christopher Marshall

Summary

A Senior Project Manager and Senior Business Analyst with significant experience in the Financial Services, Banking and Insurance industries. A consummate professional with a proven ability to communicate effectively at all levels of management to ensure communications flow, develop and manage budgets, manage expectations and produce results. Able to operate independently with little or no supervision.

Large scale project management and systems development experience includes portfolio management, brokerage, mutual funds, insurance, annuities, customer service (CRM), credit card processing, fulfillment processing, claims processing, imaging and Web Development. Fully versed in all phases of SDLC as well as program/project management, budgeting, systems and quality assurance testing and systems and operational auditing.Background also includes extensive systems integration experience and knowledge of various platforms and operating systems.Excellent interpersonal, oral and written communication skills.

Work History

Work History
Jan 2009 - Dec 2009

Consultant Project Manager

JPMorgan Chase

Managed all aspects and deliverables related to Phase II of the ADaM Data Mart implementation, a critical component of the multiphase Eagle Star Accounting Conversion Program. The Eagle conversion program is comprised of multiple conversions phased over a two year period. When completed, the legacy investment management accounting systems will be retired and replaced by the Eagle Star accounting platform.

Feb 2007 - Oct 2008

Consultant Project Manager

TIAA-CREF

Management of strategic, mission critical, programs and projects for this large Insurance and Financial Services Company. Responsibilities included the implementation of the new Intelligent Variable Annuity (IVA) product using the McCamish Systems LLC - BPO, conversion of the TC-Life Term (ART & LVL Term) book of business to the McCamish Systems LLC - BPO.

Sep 2005 - Feb 2007

SVP, Technology

Citigroup

As a member of the Global Infrastructure Conversion and Alignment Program (GICAP) PMO, responsible for program management and governance for a significant segment of GICAP activities surrounding Capital Markets and Private Client operations. Specifically responsible for eight global initiatives with a total 2006 budget in excess of twenty million dollars ($20mm).

1996 - 2005

Consultant Project Manager

TIAA-CREF

Management of strategic, mission critical, programs and projects for this large Insurance and Financial Services Company. Responsibilities included the conversion of legacy order entry and fulfillment processing system to Page Digital’s ADVANTAGE product, implementation of the Mutual Funds Inquiry and Fulfillment component of the Insurance Customer Service System, implementation of the Retained Assets Accounts (RAA) component of the Insurance Customer Service System (ICSS) and assessment, remediation, and quality assurance testing related to Year 2000 concerns regarding the insurance customer service system (ICSS).

1993 - 1996

Vice President / Consultant / Project Manager

Chase Manhattan Bank

For this Banking and Financial Services Company, managed the design, development and implementation of the InfoStation2000 global client delivery architecture, implementation of the Integrated Accounting component of the InfoStation-Online product and participated in the design, programming and implementation of the initial InfoStation on-line application. This Windows based Custody & Accounting portfolio management and inquiry system provided a graphical user interface for the existing legacy applications.