Download PDF

Work experience

Jan 2007Jul 2009

Floor Supervisor

Floor Supervisor at the Roosevelt Field location. Responsibilities included training all management and sales associates on inventory control/shrink and processing all register procedures. Processed weekly shipments, markdowns and participated in merchandising the new collections every month. Processed internet orders for customers in the store. Responsible for inventory/shrink. Store Closed
Oct 2006Jan 2007

Customer Service, cashier and merchandiser

Pottery Barn
Coordinated all pick up/ deliveries of furniture between stock employees and customers. Created a positive store environment by excellent customer service. Seasonal Position
Oct 2006Jan 2007

Sales/Customer Service

Pottery Barn
Jul 2006Dec 2006

Shift Supervisor

Trained for store management. Customer Service, Supervised cash office, registers audits, processed weekly shipments and merchandised selling floor. Seasonal
Dec 2005Mar 2006

Department Manager

Supervised 7 cashiers. Register audits, conducted register voids, returns .and Dealt with customer complaints and questions. Merchandised the selling floor in the health and beauty department. On a daily basis .Temporary holiday
Oct 2001Feb 2005

Department Manager

Supervised 5 sales associates. Responsibilities included: supervising all daily activities which including selling, service management, stock replenishment, floor presentation/merchandising., managed and maintained continuous stock replenishment of basics, seasonal flow through product, key item presentations and merchandise outposts. Managed and executed approved floor moves. Prepared weekly personnel schedules, markdowns, proper signage for special sales. Provided associates feedback on performance strengths and areas for improvement. Prepared floor and stockroom for physical inventory. Store Manager for the day when Store Manager was off. Supervised all sales associates, resolve customer service issues, supervised cash office, open and close the store with store security.4 million in sales for dept. Company Closed
Sep 1999Mar 2001


Macy*s, Garden
John, etc. Exceeded company goals for sales and opening instant credit accounts POS register Merchandised and created displays for the men's designer department. Trained new hires on register procedures and customer service.
Mar 1996Jan 1997


Mens Polo by Ralph Lauren. Create displays and merchandise selling floor with new and existing groups. Exceeded company sales goals and instant credit accounts. POS terminal; Dealt effectively with customer complaints using professional communication skills to service both to employer and customer satisfaction. Trained new hires on cash register procedures.
Oct 1994Mar 1996

Department Manager

TJ Maxx
Supervised 4 stock personnel. Managed Mens, Lingerie, Women shoes and accessory departments. Received daily shipments of merchandise. Responsible for markdowns, transfers, and sale signage.
Aug 1993Oct 1994


Lord & Taylor
Mens designer sportswear collection. Awarded the Gold and Burgundy stars for excellence in sales and customer service. Merchandiser for the department. Set up displays, involved with buyers and visual merchandiser.
Feb 1990Jul 1993

Merchandise Information Coordinator

Frederick Atkins
User Liaison for entire RTW division of 14 Product Managers. Responsibilities included establishing and maintaining production control procedures. Developed and maintained a complete training program concerning computer systems and procedures. Identified, analyzed and resolved all MIS/Merchant concerns. Supervised 5 data operators. Company closed.




New Horizon Computer Learning Center


Customer Service
Stockroom Manager
POS Repiorting


[email protected] I am looking for a full time retail position utilizing my knowledge in merchandising,sales,customer service, human resources inventory control and store operations.


Music, Dancing, Horror Movies