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Summary

Experienced executive looking for a management position in the retail industry in a support function to challenge proven leadership and team-building skills.

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Awards and Affiliations

- Chairman’s Macy’s East Volunteer of the Year Award - 2003

- Macy’s East Diversity Council member and co-chair – 2003

- Co-founder and original champion of Macy’s East Estrella (Latino ERG) - 2006

- Chairman’s Macy’s East Results Matter Award - 2006

- 25 Year Club Member of Macy’s Parade Executive Committee-2011

Work experience

Tour Manager

Macy's Parade & Entertainment Group

Tour Manager, Macy’s Santa National Believe Tour

Nov. – Dec. 2011, Nov. – Dec. 2010, Nov. – Dec. 2009

  • Promoted Macy’s Believe Campaign to heighten local public’s awareness of Macy’s partnership withMake A Wish Foundation
  • Coordinated operational and logistical issues traveling to and from promotional media and in-store events
  • Key liaison with Macy’s Media and Events teams
  • Oversaw set-up of in-store events to ensure Macy’s standards were met
  • Interacted with and motivated cast to maintain positive energy throughout the tour
  • Mediated personnel issues with Macy’s HR group

Tour Manager, National MacysChefs Foodtruck Tour

June – Sept . 2011

  • Coordinate logistical and operational components for each tour stop
  • Ensure open lines of communications with talent reps, media and special event teams to ensure successful outcome
  • Utilize social networking outlets to build excitement leading up to events (Twitter) , during events to convey real time information (Twitter & Foursquare) and after (Facebook) to recap event
  • Conduct on-board walk through with catering companies at each location prior to events to familiarize crew with foodtruck equipment and accessories
  • Provide clear direction for staff and volunteers onsite
  • Promote Macy’s partnership with Feeding America and monitor and submit donations made.
Aug 2004May 2009

VP Sign & Print Operations

Macy's East

Macy’s East

Vice President Production/Print Services2004 - 2009

  • Oversaw timely creation, production and daily delivery of library and promotional signing to support promotional marketing activity
  • Analyzed data associated with late and missing late signs that lead to lost sales opportunities. Created weekly reports to track departmental signing activity.Initiated strategies to conduct weekly workshops and re-train non-compliant buyer groups.
  • Developed and implemented best practices and training programs in collaboration with buyer groups and Learning & Development to reduce copy errors and incidences of missing signs.
  • Supervised two directors with a total staff of 14.
20002004

Sign/Print Shop Operations Director

Macy's East

Director Print Services 2003 - 2004

  • Re-engineered Sign and Print Shop services and operations to assume responsibility for Macy’s East and Home Division Coordinated
  • Controlled divisional budget of $1.1M.
  • Supervised staff of 14.

Director Print/Sign Shop2000-2003

  • Responsible for sign and print services in 87 store locations.
  • Controlled divisional budget of $1.6M.
  • Provided technical support for in-store sign printers to minimize occurrences of unsigned merchandise.
  • Supervised to two managers with staff of 10.
19862000

Sign/Print Shop Operations Manager

Macy's East

Senior Print Production Manager1996-2000

Senior Sign Shop Manager1988-1996

  • Conceptualized, planned and executed re-design of Print\Sign Shop Operations to increase efficiency and expand services during period of rapid organization growth.
  • Oversaw proofing, quality control, content accuracy functions and conformance to company standards including pre-determined visual and legal formats
  • Created and conducted sign training classes for new merchant hires Facilitated signing new stores by establishing pre-printed libraries

Sign Shop Manager1986-1988

  • Managed staff of 10.
  • Responsible for daily offset printing and distribution of signs to 27 locations.

References

Leotis Sanders

Jose is a dedicated and diligent professional who is adept at balancing the needs of people with the need for business results. As a teammate he is a committed advocate, a responsive and supportive partner, and a thoughtful and wise confidant who gets the big picture but will not overlook the small details. While he is not one to claim recognition for his efforts, Jose is directly responsible for many of the advances in the area of Diversity that made Macy's East as uniquely diverse an organization as it is, especially with regard to the company's outreach and connection with the Latino community. Any organization in which Jose displays interest owes itself the favor of strongly considering him as a candidate for an opportunity. I have no doubt he will be tireless in his pursuit of ways to contribute value in, above and beyond his role.”

William Buczak

An exceptional executive and skilled manager, Jose utilized technology innovations in our Macy's East Print Shop to produce continuous incremental quality, cost, and speed improvements. He always thought like a customer and was sensitive to changing business priorities. In addition, Jose was a corporate leader in give back initiatives, winning the Macy's Volunteer of the Year Award in 2003 and through his leadership on the Macy's East Diversity Council and Employee Resource Groups. I recommend him highly

William Laube

“I have known Jose for approximately fifteen years. He was one of my most valued business partners when I was in the Macy's East Electronics Division. Jose was always the consummate professional and had a "can do" attitude regarding any challenge I brought to him. He would be an asset to any organization

Yamilena Racuya

Jose is a pleasure to work with and a great example to his peers. He served as a professional mentor to myself as well as others. I directly worked with Jose as co-champion of the Latino resource group within Macys. He was on the forefront of the diversity initiative and was instrumental in many success that we achieved. It was Jose's perseverance and leadership that led the group to grow in numbers and strength. Jose is articulate, detail orientated, and certainly a team player. Jose has an uncanny ability to think outside the box in all aspects of business and he recognizes and rewards talents. I sincerely believe it was a great loss to the company as he is a valuable asset and I certainly welcome any opportunity to work with him again

George Curtis

“Jose is a results driven, extremely efficient executive who's excellent management of the Macy's signing system revolutionized the operation, making it more state of the art, and more cost efficient resulting in timely, accurate signage needed to drive sales and support all store initiatives. he's personable, encouraging and a real pleasure to work with. His attention to detail, committment to getting the job done accurately and efficiently, and drive to continuously improve the way things run speak for themselves. He takes ownership of his area and delivers solid results.”

Jack Ducoffe

“Working with Jose for 10 years, I found him to be dedicated to reaching to his team's goals. Jose has a grasp of the retail business from his various corporate-level responsibilities.  He would bring enthusiasm to a new assignment

Sue McMahon

Jose is an effective leader whose strength lies in his ability to empower and develop his team. During the five years Jose worked for me, his ability to consistently deliver on objectives rarely fell short and often exceeded expectations. In great measure, this track record of success was due to his proficiency in identifying and optimizing the potential of his people. I would recommend Jose for any position where the ability to lead teams and leverage talent is a requirement

Education

BS,

City University of New York-Baruch College

Skills

HTML/Dreamweaver
- Completed introductory HTML/Dreamweaver web design courses. - Social Media communications on Four Square, Twitter and Facebook
Foreign Language
 Conversational Spanish