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Work experience

May 2007May 2011

License Management Analyst


Performed annual audit of accounts and sales orders against known customer licensing records.Validated reporting by working with sales, customers and fulfillment agents to ensure correct reporting and payment.Reviewed contract terms and conditions at time of renewal or term roll-over.

·Generated $2.5 million in revenue from audits.

·Completed 35+ audits per quarter. 

Nov 2006May 2007

Special Project Administrator


Communicated with Sales Reps, Contract Negotiators, and Compliance Analysts of intention to terminate contracts.Located non-revenue producing contracts and prepared them for termination.Sent official letters of termination to Customers.

·120 contracts terminated

Apr 2006Sep 2006

Security Clerk

Bechtel BWXT Idaho

Monitored employee access to work site.Verified new employees, issued temporary badges, and maintained visitor and employee logs. Monitored access control system.Coordinated processing of tours, visitors, answered phones and maintained radio communications

Sep 2005Dec 2005


Office of Senator Larry Craig, United States Senate

Researched specific issues for staff members from constituent inquiries. Ran errands for staff members to the Senate floor and to other Senate offices for signatures of specific bills.Conducted tours of the CapitolBuilding for visiting constituents.Attended meetings and provided briefing for absent staff members.Managed front desk by answering phones and assisting visitors.

Processed incoming mail from constituents and provided 100 responses per week.




Idaho State University


Brigham Young University - Idaho


Experienced compliance analyst with a background in software end user licensing.Extensive experience in sales support and customer relations. Maintained synergy among co-workers to help achieve team goals.Proficiency with detail and accuracy; Reliable and responsible; Independent and team worker.Ability to communicate in Spanish.


Weight Lifting, Hiking, going to the beach, fishing, Soft Ball, community service, movies, going out with friends.